What does windows report for the tape driver in device manager. In the past veritas supplied their own tape drivers, but I believe that they are moving away from that. I am not sure if Quantum supplies a driver for their library. But it may be a driver issue. If everything is ok with the driver, you might try a reboot of the system to see if that improves things.
From: veritas-bu-boun...@mailman.eng.auburn.edu [mailto:veritas-bu-boun...@mailman.eng.auburn.edu] On Behalf Of Lightner, Jeff Sent: Thursday, April 26, 2012 11:14 AM To: firstname.lastname@example.org Subject: [Veritas-bu] Setting up Windows Media Server Netbackup 7.1 Windows 2008 R2 Qlogic QLE2460 HBAs Quantum i6000 Tape Library with (HP) Ultrium5 and Ultrium 3 drives. I’m a UNIX admin so don’t really know my way around windows well. The HBAs show up in Windows but no drives beneath them. The HBAs show up in Qlogic’s SANSurfer and I see “type” as “disk” for the library and it doesn’t seem to have a place to change “type”. In SANSurfer I do see LUNs for each of the tape drives. After doing some research I used SANSurfer to turn on persistent binding and rebooted but it doesn’t seem to make a difference. When I go into NBU console and try to create storage units it shows me the TLD0 but has it in red so presumably there is a problem. If I try to go ahead and configure it it says: “The device is not supported by the volumes wizard at this time”. Are library is partitioned so that all but 1 of the drives is one partition and that 1 drive (an Ultrium 3) is in the other partition. In the Windows devices I see the Ultrium 3 as a tape drive and the NBU storage units show that as well. The windows devices do not show the drives from the other partitions. I do have the SSO and Tape Drives options licensed on the server. All the appropriate NBU services seem to be running. If I try to setup storage unit in the NBU GUI for disk storage (for our attached dedupe appliances it shows this media server but when I tell it to use the tape it doesn’t show it. Any ideas? Jeffrey C. Lightner Sr. UNIX Administrator DS Waters of America, Inc. 5660 New Northside Drive NW Suite 250 Atlanta, GA 30328 P: 678-486-3516 C: 678-772-0018 F: 770-937-7360 E: jlight...@water.com<mailto:jlight...@water.com> Athena®, Created for the Cause™ Making a Difference in the Fight Against Breast Cancer How and Why I Should Support Bottled Water! Do not relinquish your right to choose bottled water as a healthy alternative to beverages that contain sugar, calories, etc. Your support of bottled water will make a difference! Your signatures count! Go to http://www.bottledwatermatters.org/luv-bottledwater-iframe/dswaters and sign a petition to support your right to always choose bottled water. Help fight federal and state issues, such as bottle deposits (or taxes) and organizations that want to ban the sale of bottled water. Support community curbside recycling programs. Support bottled water as a healthy way to maintain proper hydration. Our goal is 50,000 signatures. Share this petition with your friends and family today! --------------------------------- CONFIDENTIALITY NOTICE: This e-mail may contain privileged or confidential information and is for the sole use of the intended recipient(s). If you are not the intended recipient, any disclosure, copying, distribution, or use of the contents of this information is prohibited and may be unlawful. If you have received this electronic transmission in error, please reply immediately to the sender that you have received the message in error, and delete it. Thank you. ----------------------------------
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