Interesting that you only saw the 85's with appends in the past. I have seen the header issues with encryption problems. The problem is if the tape drive drive does not does not have the correct key, it can not read or write the netbackup header on the tape. The key problem could be a problem with the tape library, or with the path used to transport the key from the kms to the tape drive. Or a problem with the kms server. Or trying to use a key that does not exit in the kms server.
Are you using netbackup key management of the keys or ..... On Mon, Mar 17, 2014 at 5:20 PM, Peacock Dennis - dpeaco < dennis.peac...@acxiom.com> wrote: > No changes. > > No new hardware. Same stuff we've been running for years. > > We are working with the encryption team to see if they are seeing any > issues on the encryption side of the house. We have experienced RC=85 > before on backups when trying to append to already encrypted tapes. > > > > *Dennis Peacock* > Data Protection and Recovery Engineer > > [image: acxiom] > > > Acxiom Corporation > *EML** dennis.peac...@acxiom.com <dennis.peac...@acxiom.com>* > *TEL* 1+ 501.342.6232 > *MBL* 1+ 501.343.3366 > 301 E. Dave Ward Dr, CWY0803, Conway, AR, 72032, U.S.A. > *www.acxiom.com <http://www.acxiom.com/>* > > [image: Friend Us on Facebook] <http://www.facebook.com/acxiomcorp> > [image: Link Us on > LinkedIn]<http://www.linkedin.com/groupRegistration?gid=2901735> > [image: Follow Us on Twitter] <http://twitter.com/acxiom> > > > > *From:* veritas-bu-boun...@mailman.eng.auburn.edu [mailto: > veritas-bu-boun...@mailman.eng.auburn.edu] *On Behalf Of *Scott Jacobson > *Sent:* Monday, March 17, 2014 4:16 PM > *To:* VERITAS-BU@MAILMAN.ENG.AUBURN.EDU > *Subject:* Re: [Veritas-bu] Please help me with tape drive issues..... > > > > What, if anything changed or did you add new hardware? > > - Are you using SSO? > > - What does /tpautoconf -t return? > > - What does cat /proc/scsi/scsi show > > >>> Dennis Peacock <nbu-fo...@backupcentral.com> 3/17/2014 8:21 AM >>> > NBU 7.5.0.4 master > NBU 7.5.0.4 media > Master is Solaris 10 > Media is Linux Rel 5.5 64-bit > ACSLS 7.2 on Solaris 10 > Tape library is a STK SL8500, 12,000 slots, 64 drives. Many drives are > T10KB drives. 4 robots in this library. Library is shared between 3 masters. > > We are experiencing MANY drive down issues. > This is from one media server: > 00:11:30.586 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-1-1-05.B43 > at path /dev/nst18 on attach host > 00:13:45.790 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-1-1-07.B35 > at path /dev/nst17 on attach host > 00:13:45.827 [16828] <16> update_drive: (0) UpdateDrive failed, emmError = > 2006002, nbError = 0 > 00:13:45.827 [16828] <16> WriteEntry: (-) Translating > EMM_ERROR_NotScanHost(2006002) to 304 in the device management context > 00:13:45.827 [16828] <3> logstderrmsg: emmlib_UpdateDriveRuntime failed, > status=304 > 00:20:24.256 [16828] <4> LtidProcCmd: Pid=1897, Data.Pid=1897, Type=89, > Param1=3, Param2=0, LongParam=0 > 00:20:24.256 [16828] <4> OprSetLocalScanHostByPath: CLEAR SCAN HOST for > drive 0158.T1BE.0-1-1-05.B43 - < 0x10190 > > 00:20:24.256 [16828] <4> OprSetLocalScanHostByPath: Drive > 0158.T1BE.0-1-1-05.B43 has stopped scanning - < 0x80000090 > > 00:20:31.263 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-1-1-05.B43 > at path /dev/nst18 on attach host > 00:21:12.369 [16828] <4> LtidProcCmd: Pid=1897, Data.Pid=1897, Type=89, > Param1=18, Param2=1, LongParam=0 > 00:21:12.369 [16828] <4> OprSetLocalScanHostByPath: SET SCAN HOST for > drive 0158.T1BE.0-2-1-02.B24 - < 0x90 > > 00:21:12.369 [16828] <4> OprSetLocalScanHostByPath: Changed Path to > /dev/nst16(epsdb01) and set scan host to local for 0158.T1BE.0-2-1-02.B24 - > < 0x80000190 > > 00:21:13.369 [16828] <4> LtidProcCmd: Pid=1897, Data.Pid=1897, Type=89, > Param1=18, Param2=0, LongParam=0 > 00:21:13.369 [16828] <4> OprSetLocalScanHostByPath: CLEAR SCAN HOST for > drive 0158.T1BE.0-2-1-02.B24 - < 0x80000190 > > 00:21:13.369 [16828] <4> OprSetLocalScanHostByPath: Drive > 0158.T1BE.0-2-1-02.B24 has stopped scanning - < 0x80000090 > > 00:21:16.372 [16828] <6> WriteEntry: Updating drive 0158.T1BE.0-3-1-10.B06 > at path /dev/nst7 on attach host > 00:21:16.410 [16828] <16> update_drive: (0) UpdateDrive failed, emmError = > 2006002, nbError = 0 > 00:21:16.410 [16828] <16> WriteEntry: (-) Translating > EMM_ERROR_NotScanHost(2006002) to 304 in the device management context > > > We also have Encryption in place and we are fighting many issues with > RC=84/85/86. Most of what NBU says in the logs is "header block" > issue.......How can we have header block issues on over 600 tapes? > > Please advise? > > +---------------------------------------------------------------------- > |This was sent by dpe...@acxiom.com via Backup Central. > |Forward SPAM to ab...@backupcentral.com. > +---------------------------------------------------------------------- > > > _______________________________________________ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > > *************************************************************************** > The information contained in this communication is confidential, is > intended only for the use of the recipient named above, and may be legally > privileged. > > If the reader of this message is not the intended recipient, you are > hereby notified that any dissemination, distribution or copying of this > communication is strictly prohibited. > > If you have received this communication in error, please resend this > communication to the sender and delete the original message or any copy > of it from your computer system. > > Thank You. > > **************************************************************************** > > _______________________________________________ > Veritas-bu maillist - Veritas-bu@mailman.eng.auburn.edu > http://mailman.eng.auburn.edu/mailman/listinfo/veritas-bu > >
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