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Here's another story about excellent customer
service that I thought I'd pass along.
I purchased a new pair of Fly Tech Cordura wading
boots about a year ago from my local flyshop.
I've only used them about half a dozen
times.
They weren't really expensive -- but I like them
because they offer great ankle support.
On the weekend I was out fishing and I lost one of
the felt soles off the boots.
I sent an e-mail to the company yesterday asking
whether there was a warranty that would cover this.
They sent me an e-mail back today saying they were
sending me a new pair.
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