Dang Nic...that would make me go back to bait fishing!!!!! T
Tom Swahn Jr. [EMAIL PROTECTED] EarthLink Revolves Around You. > [Original Message] > From: Niclas Runarsson <[EMAIL PROTECTED]> > To: <[email protected]> > Date: 1/31/2006 8:11:25 PM > Subject: [VFB] Nightmare order... > > Here's an amusing story about how something that's supposed to be easy and > straightforward can turn into a nightmare. It might also verify what I've > always said... "Easy peasy doesn't apply to ME." (to the supportive guys > who've been trying to convince me otherwise). > > The saga is about an order I placed November 23:rd... > I ordered a vise and some other material, but the shipment only included the > other stuff since the vise wasn't in stock. Here comes their first screw-up. > Since this was such an expensive order, it wasn't supposed to be a cost for > shipping... but as the vise wasn't in this package, a cost for shipping had > been listed on the specification (just like it would be if it had been a > SEPARATE order). > So I paid for the stuff and waited for three weeks and then came the vise... > and here comes their second screw-up. Taped to the package with the vise was > another package... with the rest of the complete order (the stuff I had > already recieved once). Their third screw-up: During my waiting, the vise > had gotten more expensive... and the NEW price had been taken from my > account. So after a lot of calculating how much they now had to pay me back, > the stuff was mailed back to them. So, back to the vise: The case was > cracked on the side. I could still use it, so I agreed to wait for a new one > until he placed his next Griffin order (monthly thing). > Fourth screw-up was that in the second package, Prizma Eyes were missing > (out of stock). On the specification I sent back with the stuff, I wrote > that I didn't want them when they were back in stock either (since I got > them with the first package), and I told them the same on the phone. Still, > a couple of weeks ago I got an envelope with the bloody eyes... and a > bill... and a specification that included shipping again (which will count > as their FIFTH screw-up. They told me I could keep the eyes and bin the bill > (I wouldn't expect less after all this hassle.) > Everything had finally been taken care of and the only thing left was the > case, which shouldn't have to be a hassle since I wasn't supposed to pay > anything for it. Yesterday I got a message that I had a package waiting at > the post office. "FINALLY IT'S OVER!!!"... but that was just an illusion. > The package weighed about 6 pounds. When I unwrapped it, the first thing I > saw was a big 'Simms' logo... wading shoes. I just sighed. "What are they > DOING down there????" But when I opened the box I saw it, under a lot of > polystyrene, the Mongoose case... and inside it, another vise...and under > the case, a $250 bill (of course the new price...what else could I expect). > That makes screw-up n:o SIX and SEVEN!!!! > > So EVERYTHING I ordered, including the vise, have now been delivered > twice... in three separate shipments. They have charged me two times for > shipment, that I wasn't supposed to pay to begin with. From my bank account, > they have taken money without notifying me about it and also DIFFERENT > AMOUNTS than was agreed (new prices screw-up). > > "Avoid those tiny internet stores. Non-professional people, not to be > trusted", you might think? Well, I can see the logic in that. But this isn't > one of them. This is major league. 'Lennart Bergqvist Flugfiske AB' is > without doubt one of the absolute biggest and most respected fly-fishing > stores in Sweden... and also one of the biggest vendors to other stores > around the country. > > I mean, they have to be good to GET respected to begin with. This kind of > story obviously can't be routine. It HAS to be me... bad luck LOVES me? > > (This won't happen with the Line's End order you shipped me today Byard... > am I right? Can I trust you on that one?) > > /Nick >
