I read the emails with interest, and now have these experiences to relate:

I ordered a DVD which did *not* show individual/institutional pricing from a 
dealer on Amazon.  The dealer cancelled my order & then sent me an email with a 
link to his web site, saying that since we're a library, we had to order it 
there.  I didn't think it was fair that he could post something on Amazon and 
then refuse to sell it to certain customers.  I'm letting Amazon know.

I also found another DVD on Amazon which the dealer had listed with both an 
individual & an institutional price.  Nothing daunted by the above experience, 
I ordered the individual one.  That dealer filled the order without comment.

And finally, I found & ordered a DVD which said nothing about institutional 
orders.  The order was filled, but today I received a nice, somewhat plaintive 
letter from the director/dealer, saying he thought only individuals would buy 
from Amazon & that libraries would go to his web site.  He's hoping I'll pay 
the difference.  He's very nice & polite, and admits he's new to selling his 
work.  I'm nonplussed as to how to answer his letter, but suppose I will come 
up with some diplomatic way of telling him that if he lists things on Amazon, 
anyone can buy them, and that I feel no necessity for paying the difference, 
while appreciating the struggles of independent filmmakers.

MM

Margery L. May
Acquisitions Administrator
Wesleyan University Library
Acquisitions Department
Olin Memorial Library
252 Church Street
Middletown, CT   06459
860-685-3834
[email protected]
VIDEOLIB is intended to encourage the broad and lively discussion of issues 
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