Thought I'd chime in with our RTI experiences, to provide a counterpoint to the positives mentioned so far. We had an EcoSmart hybrid something-or-other (didn't match any single machine in the catalog or training dvds) that gave us repeated problems over the course of two years -- constant problems with suction, motor performance, you name it. Our experiences with service were less than ideal as well. We were told to maintain the machine in some pretty onerous ways (backing all fluids out between uses, making it a very time-intensive process; using toothpicks and Vaseline to ensure that components didn't get clogged, etc.). The machine was sent back for repair on several occasions -- not a simple thing given its size and weight. In short, it was out of order much more than it was working. Finally, after some wrangling, a new machine was sent to us. It has been working well so far (knock wood), but yes, it does involve a number of different solutions and parts and is not the most intuitive machine to operate.

Best,

*************************
Meghann Matwichuk, M.S.
Associate Librarian
Instructional Media Collection Department
Morris Library, University of Delaware
181 S. College Ave.
Newark, DE 19717
(302) 831-1475
http://www.lib.udel.edu/ud/instructionalmedia/

On 11/16/2010 10:15 AM, Jaeschke, Myles wrote:

I agree with Jane. RTI make a great machine. We have three of them in our system, including a Eco-Senior which recycles the water and can work on up to 50 discs in a single session (without reloading). RTI machines are not cheap and do not fit everyone's budget, but I believe they are the best product on the market. Their service center has always been more than helpful in troubleshooting the machines when repairs/tweaks are necessary.

All the best,

Myles Jaeschke

Tulsa City County Library

Media Collections

*From:* [email protected] [mailto:[email protected]] *On Behalf Of *Hutchison, Jane
*Sent:* Tuesday, November 16, 2010 8:28 AM
*To:* [email protected]
*Subject:* Re: [Videolib] Disc resurfacing units?

We also use RTI's DiskChek and we love it. Like Judy stated below, it does involve gallon bottles, but it's set up in a carrel with the bottle underneath and it's used quite a bit. It has extended the life of our disks as well and much better than the dry methods we had previously used.

Jane B. Hutchison

Associate Director Past President

Instruction & Research Technology CCUMC: Leadership in Media & Academic Technology

William Paterson University http://www.ccumc.org

Wayne, NJ 07470

973-720-2980 (work)

973-418-7727 (cell)

973-720-2585 (facs)

[email protected]

*From:* [email protected] [mailto:[email protected]] *On Behalf Of *Shoaf,Judith P
*Sent:* Tuesday, November 16, 2010 8:20 AM
*To:* [email protected]
*Subject:* Re: [Videolib] Disc resurfacing units?

I had a grant a few years ago and bought an Eco-Smart from RTI. Like the one described below, it has various systems for various media/kinds of scratches, and it does involve gallon bottles of solution and drainage. It does a wonderful job, and has made for friendly relations with the actual media library (which was part of my purpose) as well as extending the life of our disks, which are sometimes a bit rare.

Usually I wait until I have a few to do before setting it up.

Judy Shoaf


VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.
VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.

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