Hi Marynelle, We use the fully enclosed KwikCase for our DVDs and love them. We have over 7000 and I think we have only had trouble with less than 10. We have had 1-2 DVDs get stuck over the last several years but we just send the box back to the vendor and they send it back with our video our and a new replacement case. Wish they made the fully enclosed type for our VHS too.
Beth Traylor Media and Reserve Librarian UW-Milwaukee ----- Original Message ----- From: "Marynelle Chew" <[email protected]> To: [email protected] Sent: Tuesday, November 27, 2012 1:16:04 PM Subject: [Videolib] Any experience with DreamPak DVD Security Cases? Hello all, We have been using DreamPak DVD cases for our publicly circulating DVDs for about a year now. We are experiencing an 8-10% error rate with the DreamPak cases not opening. Sometimes the DVD box is stuck inside—I’ll give them this, they are very difficult to break into! We also now test each new box of cases when they come in to find any defective cases. The little magnet/slider clicks, but it doesn’t move. Magnets don’t get old, do they? I have reported the problem to the vendor and they don’t have any idea what could be amiss. Nor is it likely they would, since they are not the manufacturer. They have, however, been good about issuing a credit or a replacement. Still, before we invest more in this product I would like to know: 1. Has anyone else experienced similar trouble with DreamPak DVD security cases? If yes, were you able to resolve? 2. What products do you use to secure publicly circulating DVDs? Thank you for your assistance. Marynelle Chew Head, Library Technical Services Joseph F. Smith Library Brigham Young University-Hawaii Email: [email protected] Voice: 808-675-3863 Fax: 808-675-3877 VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors. VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.
