We are considering using Docuseek2 ( http://docuseek2.com ) when we renew our Icarus and Bullfrog video streams. This is a site where the streams are hosted rather than us encoding the streams ourselves. I would very much like to speak to academic libraries who have used this service. I'm interested in the answers to the following questions. You may post to the list or call me directly.
Is the server reliable? How much down time have you had? What error messages have you received? Has it accommodated multiple/heavy simultaneous uses for any one individual stream? Is the service response prompt? How long does it take for a purchased stream to appear on the site after you initiate paperwork? Do you like the purchase online feature? Is it working for you? Are you able to get streams from any of the vendors which are not yet there added to the site? How long does it take? Does the page for viewing your licenses tell you what you need to know? Do your patrons like it? Do they find the site intuitive?, easy to use? What are some of the comments from your patrons? Is the metadata useful? How do you like the process for acquiring and uploading metadata? Have you found the usage report useful? How do you like the process for acquiring the reports? Can the reports be downloaded to Excel? Many thanks! Jo Ann Jo Ann Reynolds Reserve Services Coordinator University of Connecticut Libraries 369 Fairfield Road, Unit 1005RR Storrs, CT 06269-1005 [email protected] 860-486-1406 860-486-5636 (fax) http://classguides.lib.uconn.edu/mediaresources
VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.
