Hello all- I am hoping to take advantage of group knowledge to solve a problem we are having with our Dance in Video database. We have only recently subscribed this database and it is our only Alexander Street resource.
Pretty early on I had faculty complaints about streaming quality. When I tested I noticed significant issues with framing dropping (lots of skipping) and almost every time I tested sooner or later it would switch to a loading screen where it hangs for anywhere from 3-5 minutes. Occasionally playback never resumes. We've tested on a variety of systems (Mac, PC, Linux) and browsers both on and off campus. All with very similar results. Speed tests from ASP indicate that we do not have a bandwidth problem nor do we have an issue with streaming databases from other vendors. Our campus IT department says they do not throttle streaming content and do not think the issue lies with them. ASP technical service has been responsive but we are stuck in the "we cannot replicate your problem" loop. So on the off chance that others have experienced this issue and have found a solution, I decided to throw this out to the group. I am open to ideas and would just really love to getting this working for us. Feel free to reply off list and thank you! Jodi Jodi Hoover Digital Media Librarian Albin O. Kuhn Library UMBC 1000 Hilltop Circle Baltimore, MD 21250 Phone: 410.455.2964 Email: [email protected]
VIDEOLIB is intended to encourage the broad and lively discussion of issues relating to the selection, evaluation, acquisition,bibliographic control, preservation, and use of current and evolving video formats in libraries and related institutions. It is hoped that the list will serve as an effective working tool for video librarians, as well as a channel of communication between libraries,educational institutions, and video producers and distributors.
