I usually see that message when my terminal is not in the system's
terminfo/termcap database. My terminal is rxvt-unicode, but I frequently
SSH in to systems that don't know about that terminal, and therefore
can't figure out what the proper escape sequences are. I solve that
problem either by installing rxvt-unicode on the remote system (if I
have the required permissions), or with:

        export TERM=xterm

in bash, which tells it that I'm using xterm instead (rxvt-unicode is
xterm-compatible).

This is all heavily dependent on which terminal you're using, as well as
other factors, of course. But maybe it can point you in the right
direction.

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