Hi Chris, If you've only had the problem since yesterday, maybe there's some INternet glitch going on. I would suggest waiting a day or two and seeing if it clears up by itself.
Best, Anna On Jun 5, 2012, at 3:39 PM, Christopher Sabine wrote: > HI folks. My name is Christopher Sabine. I’ve been reading posts on this list > for about three months but haven’t introduced myself. I’ve been using the > IPhone 4S ever since I got mine for Christmas and love it. > > I was wondering if anyone has had issues downloading books directly with the > new Learning Ally App. > > When I download a book from this app directly (as opposed to manually > downloading it through ITunes and syncing it), I get a message at the end of > the download saying “data error: invalid online book). I’ve contacted > customer service about this, and they could only suggest I renew the lease on > my WIFI connection and reset it. > > I’ve renewed the lease on my WIFI connection two different times as well as > performed a hard reset of my IPhone’s settings and recycled the connection on > my router twice. It’s a Netgear router. > > I get this error from Learning Ally with my WIFI signal at 95% and the device > a few feet away from my router. > > Customer service at Learning Ally didn’t have any suggestions other than the > ones I’ve already mentioned. > > I’m posting because I’ve also been having the same issues with syncing my > device wirelessly that some others have been having on list, and I suspect > the two issues might somehow be related and part of a bigger issue with WIFI > connectivity that customer service at Learning Ally isn’t aware of. > > I use audible and other applications and haven’t had this issue, and I’ve > only been experiencing this with Learning Ally since yesterday. > > I’m currently running IOS Version 5.1.1. Any ideas would be greatly > appreciated. > > All the best, > > Chris. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
