I believe most Apple products are warrantyed for one year from date of 
purchase. How they handle their repair, I do not know.
Fred Olver

  ----- Original Message ----- 
  From: Brent Harding 
  To: [email protected] 
  Sent: Friday, June 08, 2012 4:09 PM
  Subject: Re: Apple and Replacements


  I thought with the Apple care, at least the protection program, you get the 
option of free express repair where they send you a different device free, and 
you ship them the broke one in the box the new one came in. That's what they 
did for me, and even let me add the protection after the fact that my volume 
control was already broke. It may be different for different people, I live 
about a 4 hour drive from one of the only 2 Apple stores in Wisconsin, so 
adding this plan to my phone was cheaper than it might cost to hire someone to 
take me.

    ----- Original Message ----- 
    From: Joe 
    To: [email protected] 
    Sent: Friday, June 08, 2012 3:55 PM
    Subject: Apple and Replacements


    Hi, does anyone know at what point Apple outright replaces a product after 
it's tried on two previous occasions to repair it? The product's under Apple 
Care, and one would think they would just give it up and give you a new, or at 
least, refurbished unit. If anyone has some suggestions about where to go to 
read more up on Apple warranties, I'd be appreciative!

     

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