Hi list,
I apologize, if this is off topic but I'm at the end of my iphone rope
here. This is a pretty long detailed post, so if you have a fast read to
end feature you might want to use it, but I would greatly appreciate if
this be read in its entirety. Insert lost in space robot voice,
warning! warning! warning!
I just bought a plantronics voyager pro hd headset and it worked fine
with voice control until about a month ago. Now I press the button and
get the long beeeeeeeeep, but no tripple g tone telling me that the
headset responded to the phone and then no beep for siri or, if I've
turned siri off, no regular beep for voice commands. I have ios 5.1 with
an iphone 4s with verizon. Upon searching the web I noticed a lot of
complaints about this feature not working but primarily in ios 3 and
3.1. Anyone else had this issue? It's beyond frustrating as I need hands
free stuff when working my dog or on busses and all that. Below is a
list of things I've tried all multiple times. Sometimes it worked for a
few attempts but most times it was one attempt or two and then nothing,
silence after the long beep.
1. re pairing headset
2. turning headset off and on
3. turning phone off and on
4. forgetting device, turning bluetooth off, turning phone off and back
on, turning on bluetooth, then re pairing headset. In this case, voice
commands worked once and then later when I had to power off the headset,
nothing.
5. soft reset of phone.
6. reset of network settings
7. Updated headset's firmware to latest version.
8.. searched apple forums and googled problem, all suggestions were ones I had
tried but most were complaints and frustrated customers who, like me, had
bought the iphone to do this exact feature only to find it didn't work.
stunning.
9. gone into apple store where young acne-ridden kid told me via the genius bar
that he had no idea why it wasn't working, sorry, good luck. thanks for a waste
of a long bus trip to the mall. good thing there's a food court.
two things I have not done because they are drastic measures.
1. restore the phone to factory defaults. This means redoing all voiceover
related features and syncing everything over again.
2. called apple support but don't have massively expensive protection plan and
don't feel like paying someone to tell me that that feature is flakey and
there's nothing they can do about it, sorry, thanks for your money.
--
So, this is almost nauseating to write about. I've had computer troubles of
plenty, have done things with my pc and window-eyes that are far more complex
and involved than just one button. Apple, supposedly reliable and confident in
their products to a fault, is not on the good ship lollypop right now. Unless
it's an acid pop.
I must say, I apologize for the long posting, but as I said I'm at the end of
the rope.
any help? any at all? before I take my 500 dollar sorry excuse for a phone and
do something irreparable to it? Ok so I'm not that stupid but still...
Dave C. Bahr
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