Edward,

I really cannot think of a better way to tell you that you are wrong, so I'll 
just say your wrong. Apple is not responsible for ensuring access to Citrix or 
a similar app. THis is the responsibility of Citrix or whatever company 
developed the app. APple has provided the APIs and framework in which to make 
apps accessible. Of course if there is some aspect of Apple's core components 
that make it impossible for Citrix to make their app accessible, that would be 
a separate issue. You even stated that having the Citrix client running with 
the screen reader is not the best solution. So, if that is indeed the case then 
the question becomes why and what does Citrix need to do. I wonder if anyone 
has contacted Citrix and tried to have a discussion with them in regards to 
accessibility.
I am not picking on you Edward and I'm not saying that APple is perfect. 
However, unlike WIndows screen readers that seemingly have to develop scripts, 
set files, and all matter of stuff to work with an app, APple has taken a 
different approach and put the onus  on the developer where it belongs.

On Jun 25, 2012, at 12:02 PM, Marquette, Ed wrote:

> Hello:
> Many years ago, the founder of the then Raised Dot Computing wrote an article 
> about the dark side of new technology as a way of curbing the excess optimism 
> over the newly found independence of blind persons using the then Apple II 
> series of computers.  He was referring to the GUI which was ushered in by the 
> Mac.  For those with excessive Apple exuberance, it should be remembered how 
> the Mac and its GUI interface really challenged accessibility for many years, 
> and the pernicious effects, of course, spilled over to other systems as well 
> -- the then (but now defunct) OS II and Windows.
> With extensive use of iOS on our iPhones and iPads, Apple has done amazing 
> things, but there is another danger lurking, and so far I've seen no 
> accessibility response from Apple.
> Finally, Apple products, mostly the iPad and iPhone, are starting to catch on 
> in the mainstream business world, and I see increasing demand at the 
> grassroots employee level for access to core business systems using iPhones 
> and iPads.  The response seems to be some cousin of Citrix, which is a kind 
> of frame relay system.  Citrix, the leading vendor of such systems, does have 
> an iPhone App.  It is completely inaccessible.
> In the Windows world, accessibility to Citrix systems is solved by having a 
> copy of the screen reader reside at both the client and the server.  That's 
> not an ideal solution, but at least it works -- sort of.
> I've seen no indication that Apple is addressing or even thinking about an 
> accessibility solution for remote access issues.  If someone can contradict 
> me, I would be thrilled.  At my last check, however, I found nothing.
> I wouldn't trade my iPhone in for the world, but I'm holding off on an iPad 
> (or even a Mac mini laptop).  Until I learn that Apple is seriously 
> considering some way to add accessibility to remote access, I'm being really 
> cautious about going beyond my iPhone when it comes to Apple products.
> I'm not trying to be critical of anyone.  These are just the facts of life, 
> and I think this community is one place where these concerns ought to be 
> addressed.
>  
>  
>  
> I. Edward Marquette
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