Hi Debbie,
This is easy, just tell your friend to go to http://AppleID.Apple.com and click on "Already Have an Apple Id", then sign in with her old email address and password. If she doesn't remember the password she can request a new password, only problem is that that password most likely will be sent to her old email address although there may be an alternative for resetting a password. Once she is signed in, she can go to the "Name, ID, and Email Addresses" link, here she can change her name, email address etc. She will have to verify her new email address, I believe they send an email to that new address with a link to verify it. After that her new email address is her active Apple Id. There are also other links for changing her password and security questions, phone number and so on. In the area where she can change her email address, she can also add an alternative email address which, if she has one, is a good idea because then that can be used for password resets etc. It's a good idea to remember or bookmark the http://AppleID.apple.com website since it is by far the quickest and easiest way to make changes to anything related to your Apple Id including payment information etc. Regards, Sieghard -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
