Hi Kimber, You just activate the restore button, no holding down of the shift key is required. Your iPhone will be restored and, if it wasn't up-to-date, it will be updated to the latest firmware. At the end of the process you will be asked if you want to set up as a new phone or restore from a backup. Select to restore from backup and you will be presented with any available backup sets that it finds. Select the latest one (I assume the backup of your old phone would be the latest in case you have more than one) and if the backup was encrypted it will now ask you to provide the password for the encrypted backup.
If your new phone is already set up and updated to the latest firmware, you can go to the File menu when your phone is connected, then go to Devices and select "Restore" from the menu options. This will go straight to any backups you may have without first restoring your phone to factory settings. Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Kimber Gardner Sent: Tuesday, January 13, 2015 4:13 PM To: viphone Subject: Help accessing encrypted backup Hi all, I hope someone can help me. I just got a new phone and I set it up as a new phone in iTunes, but I would like to restore from my old phone's encrypted backup. Can I do this after setting up as a new phone? If the answer is yes, how do I get to the encrypted backup of my old phone? I cringe to think I might have to enter all my contacts manually if I can't figure out how to do this. Any help is much appreciated. Kimber -- Kimberly -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
