Yes, the rating screen still works the same. This should not impact your ability to get back home. The ratings and comments are sent to the Uber main office and I don't think they will help with your return trip that same day. I had an issue with a driver last Sunday and added to the comments about his issues with taking my guide dog and Uber customer service was quick to respond that same day. They responded via e-mail after my return trip home. It didn't impact my return trip and they even refunded my fare as well as erased the rating from that driver who likely gave me a poor rating due to bringing my service dog. They escalated this guide dog issue to the headquarters and they appear to be working with the driver to ensure that others with service animals do not have issues in the future. They even called me the next day to listen to my complaint. I think they are doing pretty good in addressing customer relations. At least in the Philadelphia area. Jeff
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Brent Harding Sent: Wednesday, January 28, 2015 9:58 PM To: [email protected] Subject: Re: Uber app Does the driver rating screen still work the same as it has for awhile now, or is that an issue to watch out for? I don't want to get myself stranded somewhere because I couldn't rate the previous driver and book the trip home. ----- Original Message ----- From: "Jeff Clark" <[email protected]> To: <[email protected]> Sent: Wednesday, January 28, 2015 7:54 PM Subject: RE: Uber app Hello, You can still use the app. The first screen has been changed to make it more difficult when using voiceover. You can't use the swipe gesture at the top of the screen, just the bottom when choosing which service such as UberX or SUV, ETC. At the top, just move your finger around the screen to choose the options. Jeff -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Rebecca Ilniski Sent: Wednesday, January 28, 2015 8:04 PM To: [email protected] Subject: Re: Uber app it's a bummer that the latest Uber app is not accessible any longer. I hope that they fix this in the future update. I really enjoyed using uber prior to this update Rebecca and Zeb personal email: [email protected] facebook: www.facebook.com/rebeccai5 twitter: zebs_mom Sent from my IPhone On Jan 23, 2015, at 1:02 PM, Thom Spittle <[email protected]> wrote: Hi Marie, I have nothing but good experiences with Uber. The drivers are just regular people trying to make a little extra money. The vehicles are much better than a regular taxi cab. Go go ahead and give it a try. You can use my promo code thoms9 to get a free ride up to a $20 value. Let me know if I can help, Thom S [email protected] Sent from my iPhone > On Jan 23, 2015, at 12:50 PM, Marie <[email protected]> wrote: > > Taxi service is terribly expensive here in Reno so I am thinking of > giving Uber a try. I have heard there have been a few bad experiences > as in assaults, etc. because the drivers are not screened. Has anyone > had any problems of this sort? Being a senior lady I don't want to > save a couple of bucks if there is any real danger involved. It seems > that a lot of blind individuals are using the service with good > results so am I being silly to worry? > Marie > > > -----Original Message----- From: Jeff Clark > Sent: Wednesday, January 21, 2015 7:32 PM > To: [email protected] > Subject: RE: Uber app > > Ryan, > I have done the same. To avoid the reverse, be sure you tap "set > pickup location" on the main screen. From there swipe to "add > destination". This is where you place your destination. You can either > get your fare estimate or request the ride on that screen. > Hope this helps. > Jeff > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Ryan Mann > Sent: Wednesday, January 21, 2015 9:45 PM > To: [email protected] > Subject: Re: Uber app > > I don't know if It's fully accessible. The last couple rides, I kept > reversing the pickup address and destination address. > > > Sent from my iPhone > >> On Jan 21, 2015, at 7:56 PM, Marianne Denning >> <[email protected]> >> wrote: >> >> I assume you mean the app to get a Uber ride. If so, yes it is >> accessible. >> >>> On 1/21/15, david gross <[email protected]> wrote: >>> Can this app be used with vo? >>> >>> Sent from my iPhone >>> >>> -- >>> The following information is important for all members of the >>> viphone list. >>> All new members to the this list are moderated by default. 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