Good evening fellow listers, Today while having my morning coffee, I picked up my iPhone (which by the way is a 6 plus running the latest ios) to watch "days of our lives" like I do every day. I opened safari, the page I usually watch the show on, and it would not let me click to watch the video. A pop up appeared saying virus detected ios security or something to that affect. I didn't know how to get out of this pop-up. The background was gray and this pop-up in the middle my only choice was an ok button. Panicking I clicked it and it took me to some other website. Quickly coming to my senses I clicked home button and got out of there. However I thought when I click on safari again it will take me to the same website. I went into safari and clicked pages and clicked close on that website. I lost voiceover and had to do a hard reset because nothing on the phone worked. When I restarted the phone everything seemed fine. So smart me said let me try this again. I went back to the website and I saw where I usually click to watch the video now voiceover was saying click to close add and continue, so sounded logical and I clicked it, oh no, now we have a new problem. Like before a pop-up appeared saying safari security major issue please contact apple support at 1877-203-4097 or I think that's the number. Automatically my wheels in my little brain began to work and I thought something isn't right. Since I'm a voiceover user I thought I better call apple accessibility and make sure that I'm actually speaking to someone from apple, and not any tom, dick, or harry. I called apple accessibility at the number that you wonderful people on these lists have provided, (by the way thanks for that). They were wonderful, patient, and absolutely a pleasure to deal with. The website apparently has been hacked and the pop-up with the phone number is a scam to get you to call them so they can ask you for all your personal information. At least that's what the teck thought. He told me to stay away from that website for a few days in hopes that they get it sorted it out, and of course reminded me to never call a number that says they are apple support but to always call the numbers I know to be true. In speaking with the teck I told him about some problems I'm having reading my Greek recipes on the mac using the rss readers and he passed me over to a mac tech that is familiar with voiceover and we played around with the mac for a while. I'm so impressed with the people I spoke to today. Just wanted to let you all know about my strange experience and my wonderful experience with apple accessibility. I feel I should post this to all the lists I belong to that deal with apple products so people can read about my experience and not make the same mistakes I did. So please accept my appologies if you get this more then once. Have a great evening Zoe
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