Hi, I just talked to Verizon at 800-922-0204 and they reduced my monthly plan charge ;by $10 per month.
I called and asked for this because I heard on some national news broadcast earlier this week that Verizon was doing this, but that customers needed to call and ask for this. I called and got the usual voice prompts. I entered prompt 4 for "Other" issues. It then asked me why I was calling, and I said "New monthly plan." It then gave me 4 options about increasing or decreasing my monthly minutes. I didn't want any of these, and finally started hitting the 0 key repeatedly. I was then transferred to a live person, explained the reason I was calling, and she said she could make the change for me, apparently active on my next billing cycle. I was a little surprised when saying she could do it, she said, "It's only reducing it by $10 per month", like that is an amount not worth worrying about. Nevertheless, I reiterated I wanted to save the $10 per month, and she made the change for me. Hmmmmm, it seems to me that saving $10 per month is $120 per year, a not insignificant amount of money in my book. Hope someone else can benefit from this, too. Keith -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
