Apple will, yes. Often they will still answer simple questions or offer help, but for a full support case, you do need to pay if you don't have Apple Care. It's always worth a try, though.
Accessibility is, in my experience, different. They'll help no matter what, and I've almost never been asked for my device serial number or anything else. Admittedly, I don't call them much, but when I do I'm never bothered about purchasing support or having Apple Care. > On Feb 17, 2015, at 3:52 PM, Deidre Muccio <[email protected]> wrote: > > A sighted friend told me that Apple phone help wanted $30 to help her with a > problem that she was having with her phone. She is sure it is because her > warrantee is up. Is this true? Will Apple and/or Apple Accessibility stop > giving us assistance if they note our warrantees are up after a year or two? > > Deidre > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- Have a great day, Alex Hall [email protected] -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
