This is the first helpful message I have ever received from Apple Accessibility 
when I have sent in a report of an issue.
So, for those who are still looking for the official Apple resources concerning 
iTunes 12.1, here it is:  

  Hello, 

Apologies for not getting back to you before now. We have determined that some 
individuals who use iTunes 12.1 with third-party screen readers on Windows 
64-bit systems may experience improved functionality by uninstalling their 
currently installed version of iTunes and installing the version found here: 
http://support.apple.com/kb/DL1784.



We recommend the following article for steps on how to uninstall iTunes: 
http://support.apple.com/en-us/HT1923. It is a best practice to restart the 
computer prior to reinstalling iTunes.



Thank you,



Apple Accessibility 





"There is no y in happiness."  -- source unknown

(sent from my iPhone 5S)


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