Hi Tom, the 6 Plus supports all the same frequencies as the 5s, and then a lot 
more. So something's not right somewhere. Perhaps it's a temporary cell site 
outage, or yes it could be faulty hardware. It would be worth your friend 
raising the issue I think.
Jonathan Mosen
Mosen Consulting
Blindness technology eBooks, tutorials and training
http://Mosen.org

> On 17/05/2015, at 1:06 am, Tom Rash <[email protected]> wrote:
> 
> A friend of mine just got his iPhone 6 Plus.  He kept his plan from AT&T 
> Wireless.  While on  the iPhone in his house he's getting bad reception where 
> the phone call drops out.  It was much better with his 5S.  Is this a known 
> problem with the 6 Plus or should he exchange for another 6 Plus?
> 
> 
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