I got an email today from Apple Customer Experience about problems I have with nearly half my Itunes albums refusing to play on my iPhone and iPad and mistakenly tagging 22 tracks as Apple Music when they were uploaded in reality from cd: "I would like to advise you that a fix is planned for the issue you are experiencing. As soon as it’s released, I will reach out to you to verify if you are still experiencing problems." this comes after a 90 minute phone call with Apple Care in the UK who concluded it was a problem with I cloud music library not with my Itunes on Mac or with my iphone/ipad. When you get onto the right people in Apple, they are really diligent and want to help sort out problems!
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