Hello, Sieghard. I think the tech's choice of words and possibly his thinking are fuzzy at best and irrational at worst. I'm putting the issue behind me and am moving on. I continue to be puzzled by the rash of mis-steps Audible has taken with their latest updates. One review I read suggested that the troubles started with the inception of the Whispersync feature. I thought surely by now Audible would have gotten back on the track of rolling out the kinds of updates customers were pleased with, but no such luck.
Craig On Tuesday, August 18, 2015, Sieghard Weitzel <siegh...@live.ca> wrote: > Hi Craig, > > > > You wrote in your original post that the rep suggested removing the app or > apps in question may fix the issue which it appears is poor battery life. > If this is so I fail to see how installing these apps “damaged” th iOS > installation. First of all the sandbox approach Apple takes probably > prevents an app from actually “damaging” iOS itself. Secondly, if removing > the app fixes the issue then iOS can’t be damaged since deleting an app > from your phone does not result in any sort of restore to a prvious state > in iOS. I think maybe this was simply a poor choice of words from the rep. > As Paul said, all Apple technical reps are not the same and maybe he just > meant to say that the current version of Audible results in more power > consumption. This last issue I think I can confirm. I use Audible quite a > lot and it seems that since this last update I am constantly running low on > battery and actually ran my phone down to where it shut off by itself a few > times which usually doesn’t happen before. I am going to take a closer look > at the battery usage statistics, but I think the current version of Audible > has done something to the battery life in addition to occasionally causing > the 2-finger double tap not to work. The same, by the way, applies to when > you use the remote on the Apple Earpods. Quite often since the last update > I want to stop my book by pressing the pause button on the remote and > instead of stopping the book that is playing it starts playing music. I > hope a lot of Audible users here call them or email them because the entire > series of 2.5.x updates are simply sucks. > > > > > > Regards, > > Sieghard > > > > *From:* viphone@googlegroups.com > <javascript:_e(%7B%7D,'cvml','viphone@googlegroups.com');> [mailto: > viphone@googlegroups.com > <javascript:_e(%7B%7D,'cvml','viphone@googlegroups.com');>] *On Behalf Of > *Craig Werner > *Sent:* Tuesday, August 18, 2015 5:03 AM > *To:* viphone@googlegroups.com > <javascript:_e(%7B%7D,'cvml','viphone@googlegroups.com');> > *Subject:* Re: Caution: Apple Tech Says Audible App Has Slightly Damaged > my iOS Installation > > > > Yes, John, I am now agreeing with you and Paul. When a customer has a > battery evaluation, the tech is looking at the number of relatively full > charges over a specific period of time and can see which apps are using the > most power. I fail to see how this data can be used to form a schematic, > so to speak, of the overall health of the OS. > > > > Craig > > On Tuesday, August 18, 2015, Brent Harding <br...@hostany.net > <javascript:_e(%7B%7D,'cvml','br...@hostany.net');>> wrote: > > I imagine that they have to back up and restore it to a reset install, > similar to what we would have to do. I'd imagine they have a few more > things they can do that we can't on our own, but I doubt they have the same > level of reparability to the internal damaged files that you might on a Mac > or PC. > > > > ----- Original Message ----- > > *From:* John Diakogeorgiou > > *To:* viphone@googlegroups.com > > *Sent:* Tuesday, August 18, 2015 6:21 AM > > *Subject:* Re: Caution: Apple Tech Says Audible App Has Slightly Damaged > my iOS Installation > > > > I tend to agree with Paul. I doubt the tech has the ability to do this. I > think that Audible may just be using a lot of battery power. > > John Diakogeorgiou > > > On Aug 18, 2015, at 7:13 AM, Craig Werner <coffeeb...@gmail.com> wrote: > > Hello, Paul. > > > > I was and am suspicious of the technician's findig. I have noticed only a > slightly degradation in battery life over the course of my iPhone's > 2.5-year usage, and I am quite prepared to live with the present situation > until an iOS update slows down the phone. I thought I would post my > experience here in order to get some informed opinions about my visit with > the tech. > > > > Craig > > > > On Tuesday, August 18, 2015, Paul Hunt <prhu...@att.net> wrote: > > Hello everyone. All technicians are not created equal. I once had a seri > issue after resetting my iPhone to its default settings. A technician told > me to restore my iPhone. I later discovered that I had to enable seri. It's > probably unlikely that an app will damage an installation. You could get a > second opinion, live with the issue or reinstall IOS. > > > On Aug 18, 2015, at 5:48 AM, Craig Werner <coffeeb...@gmail.com > <javascript:_e(%7B%7D,'cvml','coffeeb...@gmail.com');>> wrote: > > Hello, everyone. > > > > I recently brought my 2.5-year-old iPhone 5 into my local Apple store for > a battery check. It passed well, but the technician who did the work-up > told me that two apps, one of which was the Audible app, had slightly > damaged the iOS installation. He could repair the OS, he said, but repair, > although free, would take along time. He didn't think the damage was > significant and urged that I not have it undertaken, suggesting rather that > I un-install the offending apps and re-install them to see if I noticed a > difference in battery life. I was surprised to learn that an app could > damage an iOS installation. Since the advice came from an Apple > technician, I thought it important to post here. Has anyone on the list > ever received such a warning or heard of this possibility? I have > un-installed the 2.5x version of Audible I have been using since I think it > is most likely the guilty culprit. > > > > Craig > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > <javascript:_e(%7B%7D,'cvml','caraqu...@caraquinn.com');> > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com > <javascript:_e(%7B%7D,'cvml','viphone%2bunsubscr...@googlegroups.com');>. > To post to this group, send email to viphone@googlegroups.com > <javascript:_e(%7B%7D,'cvml','viphone@googlegroups.com');>. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - 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