Thanks I will try all of these things and see what happens.

From: [email protected] [mailto:[email protected]] On Behalf Of 
Sieghard Weitzel
Sent: Wednesday, August 26, 2015 11:03 AM
To: [email protected]
Subject: RE: battery

Hi Laurie,

If you have an iPhone 5 there was a batch of phones with battery issues and 
Apple would offer to replace the battery in these phones. If you Google “iPhone 
5 battery problem” or something like that you should find a link to an Apple 
website where you can enter your phone’s serial number and see if it is one of 
these phones. Of course the best and easiest solution would be to go to an 
Apple Store if one is near you and get them to check the phone. They can run 
diagnostics on the phone. What you describe is definitely not normal. You could 
try the following 2 things:


1.       Let your phone die, i.e. use it like by playing music or a book until 
the battery is drained completely and the phone shuts off. Now plug it in and 
charge it for several hours until the battery indicator at the top right says 
it’s on AC Power. This means the battery has been charged completely and 
charging has been turned off.

Repeat this once, i.e. drain completely and recharge, then see how it behaves. 
Doing this will calibrate the battery.



2.       You could do a factory restore, then use the phone for a few days 
without installing any apps and use it for a while to see if this fixes your 
battery issue. If it does you know that one or more apps that are to be blamed. 
Reinstall your apps one or two at a time and use the phone for a few days to 
see if it continues to be OK. Of course this may not be a feasible approach if 
you are one of these people who have 300 apps on their phone.


Regards,
Sieghard


From: [email protected]<mailto:[email protected]> 
[mailto:[email protected]] On Behalf Of Laury-Johnson, Shawnese (LARA)
Sent: Tuesday, August 25, 2015 8:39 PM
To: [email protected]<mailto:[email protected]>
Subject: battery

Hello I am currently using the iPhone 5 and I’m noticing that my battery can be 
fully charged and I can be sending a text and the battery indicator might say 
that the phone is 68%. Then after I send the text the indicator increases. 
There are times that it can be charged and suddenly the phone turns off and I’m 
unable to turn it back on until I recharge it. This recently happened today. It 
said 92% and in less than an hour is was totally dead. I want to know if anyone 
else has experienced this and if so did you have to replace the battery. Does 
anyone know approximately how much a battery replacement would cost?
Thank you
Shawnese Laury-Johnson, MA, CRC, LLPC
Vocational Rehabilitation Counselor
BSBP Detroit office
3038 W. Grand Blvd. ste. 4-450
Detroit, MI 48202
P: 313.456.3289
F: 313.456.1645
[email protected]<mailto:[email protected]>


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