Hi. Mark, I sent a copy of your problem report through the feedback function of the TV Guide app yesterday morning, and I received a response back from Millicent Scott of the TV Guide Mobile team indicating that they're aware of the issue and are fixing it. I suspect that that's a canned response, but it's still a good idea for everyone who is having trouble with the app to write to them, strength in numbers and all that. BTW, a couple of things. Version 5.0.1 just hit the app store this morning and my first impression is that it works a little bit better, but I have yet to really put it through its paces. Also, there is an alternative app that you can use which works fairly well, although it, too, has some quirks. Look for an app called "TV Listings" sold by the TV24 Group. I'll offer a couple of caveats here with regard to this app. First, if you're setting up without sighted assistance, do it with location services turned on and let the app use GPS to pick your location. If you try to enter your zip code manually, the submit button is problematic. Let GPS provide the zip for you and you can then tap the confirm button or whatever it's called and you're on your way. Select your TV provider and you're good to go. Be aware, also, that the app doesn't consistently show channel numbers in the listings, but that's not necessarily a deal breaker. Double-tap on the channel name and, near the top of the resulting screen, you'll see the actual chanel number.
Sent from my iPhone > On Oct 5, 2015, at 11:48 PM, M. Taylor <mk...@ucla.edu> wrote: > > Hello Hope, > > The latest version of TV Guide Mobile is VoiceOver accessible albeit not to > the extent as the version 4 series. However, the developers of the app are > aware of the problems. > > Having said this I will paste in a message I posted to the list describing > some of the current problems and request that you send feedback to the > developers as others have done. The more people who write in, the stronger > our case is in requesting better VoiceOver accessibility. > > Just so you know, the latest version of the app launches a kind of > introduction tour that you must complete in order to get to the app, itself. > There are several ways to complete the tour the simplest of which is to turn > off VoiceOver and single-finger slide to the left several times. Then, turn > VoiceOver back on. Now, explore the screen and you will discover a finish > button. With VoiceOver on, however, you can quickly navigate the tour by > single-finger tap-and-hold while you slide from right to left several times > until you reach the screen containing the Finish button. > > Once inside the app, you will discover 4 buttons near the bottom of the > display. Select the one labeled Listings and you should be on your way. > > Okay, below my signature line, I will paste in my previous post on this > matter; hopefully it will provide you with some useful information. > > Mark > > Subject: > A CALL TO ACTION: Support TV Guide Moble Users by Sending A VoiceOver > Accessibility Request/Feedback Report > > Message: > > Hello Everyone, > > Please join me in submitting a VoiceOver accessibility bug/feedback report to > the developers of TV Guide Mobile for version 5.0 which was released on > Wednesday, September 30, 2015. > > First, I will list the feedback options through which you may submit your > comments. > > Second, I will paste in my VoiceOver feedback report which you are free to > copy/modify for your submission. > > Thank you for your support. > > Mark > > To send your feedback to the developers of TV Guide Mobile, you may: > > 1. > Submit your report from within the Settings area of the TV Guide Mobile app, > under Feedback and Support. > > 2. > Post your report/feedback as a TV Guide Mobile review in the App Store. > > 3. > Submit your report/feedback using the TV Guide feedback form at: > http://www.tvguide.com/pages/help/ > Once on the site, simply click on the TV Guide for iOS link and the > appropriate form will be displayed. > > [BEGIN FEEDBACK] > > Subject: > VoiceOver Accessibility Problems > > To Whom It May Concern, > > Thank you for providing VoiceOver (Apple's software screen reading solution > for the blind and low vision) accessibility in TV Guide Mobile. > > In the latest release posted in the App Store on Wednesday, September 30, > 2015, the following VoiceOver problems exist and, on behalf of all of us who > are blind or low vision, I would greatly appreciate your attention to > resolving them in the next release. > > 1. > The TV Guide Mobile app's Introduction Tour is inaccessible via VoiceOver. > Currently, there is no way for a blind or low vision user to easily navigate > or exit the tour. > > 2. > In this latest release of the app, in the channel listings view, VoiceOver > only announces the channel number. As with previous versions of the app, the > channel numbers should be announced along with the call letters; for example, > VoiceOver should say something like, "Channel 2, KCBS." > > 3. > In this latest release, the ability to place VoiceOver focus on any item in > the table is broken. In previous versions of the app, in the channel list > view, a VoiceOver user could place focus on any item in the table. This is > crucial to affectively (1) navigate the table and (2) drill down to > subsequent item information such as program descriptions. For instance, in > previous versions of the app, one could single-finger, double-tap the channel > number in the left most column in order to bring up the program listings for > that specific channel. While this functionality does exist in the current > version, because of the focus problem, it is inaccessible to VoiceOver users. > > 4. > The bottom row of the display, containing the Listings, Watch List, Tonight, > and More buttons are extremely difficult to access when VoiceOver is enabled. > A VoiceOver user cannot simply use the explore-by-touch method to locate and > subsequently activate these buttons directly but, instead, has to swipe (a > VoiceOver gesture) down the entire display in order to gain access. > > 5. > In the Channel Listings view, the Menu button, located in the upper left > corner of the display, and the Search button, located in the upper right > corner of the display are unlabeled. When focus is placed on either of them, > VoiceOver merely says, "button." > > Thank you for taking the time to read this report and if I can assist you in > resolving these issues, please do not hesitate to contact me. > > [END FEEDBACK] > > > -----Original Message----- > From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of > Hope Paulos > Sent: Monday, October 05, 2015 6:20 PM > To: viphone@googlegroups.com > Subject: Re: Tv guide app > > I just updated this app to the latest version, and it seems that all excess > ability is broken unless I may be using it incorrectly… I can't navigate > around the app, I can't do searches, and I can't see any of my channels… > > Hope Paulos > >> On Oct 5, 2015, at 9:17 PM, david gross <david.dgro...@gmail.com> wrote: >> >> I am using a Iphone 6 plus and current updates. >> I am trying to log into the app update using either google or facebook. >> Either way, it says cookies disabled, enable cookies. >> Please advise. >> >> Sent from my iPhone >> >> -- >> The following information is important for all members of the VIPhone list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your VIPhone list owner is Cara Quinn - you can reach Cara at >> caraqu...@caraquinn.com >> >> The archives for this list can be searched at >> http://www.mail-archive.com/viphone@googlegroups.com/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to viphone+unsubscr...@googlegroups.com. >> To post to this group, send email to viphone@googlegroups.com. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the VIPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your VIPhone list owner is Cara Quinn - you can reach Cara at > caraqu...@caraquinn.com > > The archives for this list can be searched at > http://www.mail-archive.com/viphone@googlegroups.com/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to viphone+unsubscr...@googlegroups.com. > To post to this group, send email to viphone@googlegroups.com. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the VIPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your VIPhone list owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
