Hi Jed,

Do a Reset all Network settings in Settings > General > Reset (at the very 
bottom of General settings). Keep in mind that you will have to reconnect to 
your WiFi including entering the password, but this may help with connection 
issues. For good measure I would also reboot the router as well as your ADSL or 
cable modem (if they are separate from your router) before you reconnect to 
your WiFi. If you have a modem separate from the router, turn off both or even 
better unplug both, then wait about at least 30 seconds. Now plug your modem 
back in, wait at least a minute. Now plug your router back in and give it a 
good 3 minutes (many routers take that long to boot up completely). Now 
reconnect to your WiFi and try again.

Daniel's advice to Upgrade via iTunes of course is always a good option and you 
get much more feedback during the upgrade process. Depending on the phone you 
have, when the update does work it may take up to 25 minutes or half an hour 
for the phone to reboot and for Voiceover to come back (this would be if you 
have a 4S). If you have a 5 or 5C it should be somewhat faster, a 5S should be 
no more than 12 or 15 minutes and the 6 or 6 Plus about the same.

I also highly recommend that you close all apps from the app switcher and doing 
a Reset Network Settings may cause less issues after the upgrade. Yes, I know 
somebody will probably point out that it is not a recommended step by Apple and 
they never do it and never have problems, but I can think of at least 3 or 4 
people on the list who posted about various problems and when they did a Reset 
Network Settings after the update these problems went away.
One other comment, if you do Reset Network Settings and if you called your 
phone anything other than "iPhone" you have to go to Settings > General > About 
and rename your phone to whatever you want, e.g. "Jed's iPhone". 


Regards,
Sieghard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Jed Barton
Sent: Sunday, October 18, 2015 12:10 PM
To: [email protected]
Subject: unable to update software

Hey guys,
OK, this is a bit of a concerning problem.  I've been trying to update to the 
latest update. I'm getting an error, that's saying, update failed varification 
cause you are no longer connected to the internet.  I'm right next to my 
router, and have a perfect wifi signal.  I've tried it both at work and at 
home, same results.  Any ideas?

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