Is it some new type of voicemail that they're trying out, then? I'm confused.


Thanks,
Ari

> On Oct 29, 2015, at 4:30 AM, 'Ray T. Mahorney' via VIPhone 
> <viphone@googlegroups.com> wrote:
> 
> HD is not visual voicemail.
> 
> 
> Ray T. Mahorney
> WA4WGA
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> englishride...@gmail.com
> Sent: Thursday, October 29, 2015 11:22
> To: viphone@googlegroups.com
> Subject: Re: Some Information for A T & T Wireless Customers Who Recently 
> Enabled WiFi Calling or Who Were Recently Switched to HD Voicemail
> 
> Hey, cool! By HD voicemail, do you mean visual voicemail? If so, I already 
> have that set. I'll have to call about getting the delay extended. This would 
> be really great for me, as I often have the problem of not being able to 
> reach the phone on time.
> 
> 
> Thanks,
> Ari
> 
>> On Oct 29, 2015, at 1:35 AM, M. Taylor <mk...@ucla.edu> wrote:
>> 
>> Hello Everyone,
>> 
>> As the following is extremely important to my enjoyment of iPhone and 
>> in so much as I think it an important tool for many of us, I am going 
>> to post this to both the Mac Visionaries and V iPhone mailing lists.
>> 
>> Please note that I can only verify the following on the A T & T 
>> Wireless network.
>> 
>> Generally speaking, the default time it takes for an incoming call to 
>> be sent to voicemail is approximately 20 seconds or, from the caller's 
>> point of view, 4 rings.
>> 
>> For many years, it has been possible to increase the time it takes an 
>> incoming call to be sent to voicemail to as much as 30 seconds.  You 
>> might not think 10 seconds would make that much of a difference but, 
>> believe me, it does.
>> 
>> Needless to say, I had my settings set to 30 seconds.  Although A T & 
>> T Wireless customer service representatives would change this account 
>> setting, upon request, it was actually possible, through a series of 
>> service dial commands, to adjust the setting directly from iPhone.
>> 
>> Those of you who, like me, were using the increased value setting, 
>> noticed that upon having your account provisioned for HD voicemail, a 
>> requirement in order to take advantage of WiFi calling, lost the 
>> benefit of the increased value.  That is to say, incoming calls, once 
>> again, were going to voicemail after 20 seconds, instead of 30.  You 
>> may have also noticed that the service dial commands, once used to 
>> manually adjust this setting, is no longer valid.
>> 
>> Well, as it turns out, the delay value previously set, only applies to 
>> the legacy voicemail system and not to the new HD voicemail system.
>> 
>> The good news is that you can call A T & T Wireless, 800-331-0500, and 
>> have the customer service representatives adjust the incoming call 
>> setting but you must be certain to tell the rep, as many of them are 
>> not yet aware, to make the adjustment to the HD voicemail system and 
>> not the legacy system, the system that first appears when an account is 
>> displayed.
>> 
>> Even better, the new system allows for even longer delay times than 
>> did the legacy system.  I currently have my delay time set to 40 
>> seconds.  It is absolutely marvelous.
>> 
>> Some of you may be wondering why one would want to have such a high 
>> delay time.  The answer is that it gives one, more time to reach the 
>> phone, should she/he be in a different room than the phone or time to 
>> dry his/her hands before touching the phone, etc.
>> 
>> One final thing, many representatives may not know that the new system 
>> delay time can be adjusted; so if they do not know how to adjust the 
>> time, graciously insist that it can be done and request that your call 
>> be escalated to the next level of technical support.
>> 
>> I am happy to say that a couple of acquaintances, with whom I first 
>> shared this information, have, like me, taken advantage of this new 
>> feature set and, also like me, are happier than clams in clam sauce (smile).
>> 
>> Good Luck and Enjoy,
>> 
>> Mark
>> 
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Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

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