HI. trying to help my brother set up his new iPhone. WE originally chose the option that said restore from back up on the settings screen. We then discovered that the new iPhone 6 he purchased from vodafone UK had only been updated to 8.3 and was not able to be restored from the cloud. . We then rang apple, who advised us to set it up as a new iPhone and update it to 9.1. That is now done. My question is now how do we access the iCloud backup in order to restore the iPhone. He doesn’t use iTunes so we need to do it from the cloud. Do we need to reset factory settings and then choose to restore iPhone from backup? or is there another way? The iPhone we are trying to back up from is still running 8.4 and the cloud says there is a current backup.
Please write on list as this answer could benefit others in the future. many thanks. Maria -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
