Hello Harry,

You're quite welcome for the advice but I suggest that you not use low power 
mode until the phone suggest that you do so.  Enabling low power mode greatly 
restricts the device's capability.  

Mark

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Harry Bell
Sent: Sunday, November 15, 2015 2:29 AM
To: [email protected]
Subject: Re: Backlight not turning off

Thanks, Mark! I followed your advice plus changed auto lock to 30 seconds and 
turned on low power mode - and now the screen turns itself off as normal! 
Thanks! Mysterious... Harry 

 

> On 15 Nov 2015, at 09:13, M. Taylor <[email protected]> wrote:
> 
> Hello Harry,
> 
> I have seen some form of your problem but not exactly.
> 
> Try setting all of your notifications, that are currently being displayed as 
> alerts, to banners, and see what happens.
> 
> Also, don't forget to reboot your phone, from time-to-time.
> 
> Good Luck,
> 
> Mark
> 
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Harry Bell
> Sent: Saturday, November 14, 2015 10:27 AM
> To: Abridged Recipients
> Subject: Backlight not turning off
> 
> On my iPhone 5s ios 9.1, I have screen auto lock set at 1 minute but it never 
> turns off of its own accord. If I press the power button briefly, yes, the 
> screen does go black. But if a notification wakes my screen up again or if I 
> press the home button with a non fingerprint ID finger, the screen saver 
> comes up but the screen does not go back to black. Does anyone recognize this 
> problem? Or know of a solution? Thanks. Harry
> 
> 
> 
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