That is Jaws Key Z, not control-Z.
-----Original Message-----
From: Larry Lumpkin
Sent: Monday, November 16, 2015 2:01 PM
To: [email protected]
Subject: RE: Nearly impossible to update/verify payment information in
iTunes
I have gotten my payment info updated but it is very difficult. If you
have jaws and turn off virtual mode with control-z, that might help.
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Kimber Gardner
Sent: Monday, November 16, 2015 2:00 PM
To: idevices <[email protected]>
Cc: viphone <[email protected]>
Subject: Nearly impossible to update/verify payment information in iTunes
Please forgive the cross post, but this issue could negatively impact a lot
of iTunes users.
Yesterday I was asked to verify my payment information in iTunes. But when I
attempted to do it, I was unable to complete the required fields for credit
card expiration or to check the appropriate radio button for my chosen card.
When I wrote to Apple accessibility, I received the following response.
"Hello,
Thank you for your email. At this time Apple includes support for the
Window-Eyes screen reader in iTunes. Other screen readers may require an
update.
If you find that another screen reader is not working correctly, please
check with the application developer to see if they have an update for the
software.
Apple Accessibility"
What kind of response is that?
Please write to Apple about this issue.
Best,
Kimber
--
Kimberly
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Monni, the coffee gal
Twitter, @Monni52
Facebook, Monica Rose Jones
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