Nope, that's definitely not the problem. I don't have any other USB device is 
connected to my computer. Thanks for the suggestion, though. I'm going to do 
some more Googling, and see what I can come up with something for why this is 
happening.


Thanks,
Ari

> On Dec 14, 2015, at 3:01 PM, Brett <[email protected]> wrote:
> 
> 'Hi, 
> 
> Another thing you could check is that your iPhone is the only USB connected 
> device to your computer. When ever I forget to unplug my USB harddrive before 
> connecting my iPhone, it is never seen by Itunes. 
> 
> When this happens, I need to close Itunes, umplug my phone and USB harddrive, 
> then launch iTunes and then reconnect my phone. All then works as it should. 
> 
> Not sure if this is your issue, so just throwing it out there in case it 
> helps. 
> 
> Cheers, Brett. 
> 
> 
> Sent from Brett's iPhone
> 
>> On 14 Dec 2015, at 11:18 AM, Richard Turner <[email protected]> 
>> wrote:
>> 
>> 
>> When you are tabbing across, which seems like in Windows we get to do a lot 
>> of tabbing, listen for the button that says iPhone. hit the spacebar on it, 
>> then use the devices option on the file menu and you should find you can now 
>> backup, transfer purchases and sync with no problem.
>> Richard
>> 
>> 
>>> On Dec 13, 2015, at 3:24 PM, Arianna Sepulveda <[email protected]> 
>>> wrote:
>>> 
>>> Thanks again, Andrew. Lol I actually use Windows, but I can translate
>>> things from Mac to Windows pretty easily.
>>> 
>>> One more question. I can't seem to find the devices button. I've even
>>> tried using the devices submenu in the file menu to do stuff like sync
>>> and backup my iPhone, and the items are greyed out. I don't know why
>>> this is, but I've restarted both the phone and computer with no luck.
>>> I have also made sure to authorize the computer, so that shouldn't be
>>> the issue. Also, I keep getting the trust this computer message
>>> popping up on my iPhone when I plug it into the computer. This is very
>>> frustrating.
>>> 
>>> 
>>> Thanks,
>>> Ari
>>> 
>>>> On 12/13/15, Andrew Lamanche <[email protected]> wrote:
>>>> Hi Arianna,
>>>> 
>>>> Once you find the items you wish to edit tags of, - and you can do it 
>>>> either
>>>> singly if necessary or else if you are changing something that refers to a
>>>> number of items in which case you can select them and - either press
>>>> vo+shift+m for contextual menu or try the shortcut key combination
>>>> command+i. A dialog window will open and there you have several tabs.
>>>> Usually the first on the left is details tab.  Listen for voiceover to say
>>>> selected and then you will know which of the tabs is active.  Then move to
>>>> the right where you will encounter scroll area. You need to interact with 
>>>> it
>>>> with vo+shfit+down arrow.  In the scroll area you can edit info.  You need
>>>> to stop interacting with the scroll area with vo+shift+up arrow so that you
>>>> can go left and choose another tab like options.  'And again you will need
>>>> to find the scroll area to interact with it and make your changes.  Explore
>>>> all the tabs so that you become more familiar with the changes available.
>>>> Once you have finished, you need to find ok button so that your changes 
>>>> take
>>>> effect.  I know it's a lot of learning but it will be worth it.
>>>> 
>>>> One word about selecting tracks in your music table.  If you for instance
>>>> want to change a tag for all songs in an album, select this album in your
>>>> music browser first.  then interact with the table of songs, highlight them
>>>> all with command+a and call up "get info' contextual menu item.  You can
>>>> make your changes for all the tracks simultaneously.
>>>> 
>>>> It's more troublesome to change tags for a few traks in a longer list of
>>>> items.  The way I do this is to interact with the table of songs first, and
>>>> then use the command vo+command+enter key to select items I want.  Use
>>>> vo+down arrow to move down or up the list and when you've found the item 
>>>> you
>>>> wish to add to the list of highlighted tracks, press vo+command+enter key 
>>>> to
>>>> add it to selection. Voiceover will say so.  Then when you've completed 
>>>> your
>>>> selection, you can double check with key combination vo+f6 to hear all the
>>>> items that are currently selected.  Then you can call up your contextual
>>>> menu to make changes.
>>>> 
>>>> Hope this will help somewhat.
>>>> 
>>>> Andrew
>>>>> On 13 Dec 2015, at 21:36, Arianna Sepulveda <[email protected]>
>>>>> wrote:
>>>>> 
>>>>> Andrew, thank you so much for your reply! You helped me out a lot! I
>>>>> kept pressing escape out of that popup, unfortunately, which meant the
>>>>> settings weren't sticking. I finally pressed enter on songs, and there
>>>>> you go! Thanks a heap!
>>>>> 
>>>>> If you know how I can edit ID3 tag info in iTunes, I would be most
>>>>> grateful if you could tell me how you do that. The Get Info dialogue
>>>>> has changed Significantly since the last time I used it. Everything's
>>>>> read-only now, and I can't figure out how to make the fields editable.
>>>>> Normally I just use Mp3 Tag to edit tag info, but I've found that
>>>>> iTunes doesn't always notice the changes I've made.
>>>>> 
>>>>> 
>>>>> Thanks,
>>>>> Ari
>>>>> 
>>>>>> On 12/13/15, Andrew Lamanche <[email protected]> wrote:
>>>>>> Hi Arianna,
>>>>>> 
>>>>>> First, go to itunes preferences with command+comma and uncheck the check
>>>>>> box
>>>>>> for Apple Music.  You might find it helpful in the main itunes widnow.
>>>>>> I
>>>>>> assume that you do not have Apple Music subscription so you don't need
>>>>>> this
>>>>>> option to be checked.
>>>>>> 
>>>>>> I too have the button you are talking about set to songs and my music
>>>>>> appears in a table.  This button is still there to the left of the grid
>>>>>> but
>>>>>> it is probably set to "album" or something similar and that's why your
>>>>>> music
>>>>>> appears in the grid.  If you try and press on whatever button appears to
>>>>>> the
>>>>>> left of your grid, you will hear a familiar sound for a popup window.
>>>>>> There
>>>>>> you will have various options including "songs" and some other options
>>>>>> too
>>>>>> which I don't quite understand yet.
>>>>>> 
>>>>>> Once you've got your table of music, you can then go to itunes menu with
>>>>>> vo+m and arrow to the right to the view menu and arrow down to "column
>>>>>> browser" submenu which you need to expand with right arrow and there you
>>>>>> will find "show column browser" item on which you press enter.  You can
>>>>>> customise what categories will appear in your music browser by going back
>>>>>> to
>>>>>> the same menu item under view menu and checking the categories you want
>>>>>> to
>>>>>> have appear.
>>>>>> 
>>>>>> Hope this helps.
>>>>>> 
>>>>>> Andrew
>>>>>>> On 13 Dec 2015, at 03:51, Arianna Sepulveda <[email protected]>
>>>>>>> wrote:
>>>>>>> 
>>>>>>> I don't know where it went, but a few versions ago, there was a button
>>>>>>> that you pressed to change what you were looking at in iTunes, i.e.
>>>>>>> songs, albums, etc. If you wanted the most accessible way of viewing
>>>>>>> things, you pressed that button until it said songs, then left it
>>>>>>> alone. How do I get my nice lists back, where changing something in
>>>>>>> one list changed what the other lists showed you? Basically, the
>>>>>>> column browser? I have lists now, but they're grids. And there's this
>>>>>>> weird love/like stuff in the window--I think it's Apple Music-related.
>>>>>>> I need to be able to tell iTunes what kinds of media certain files
>>>>>>> are. I can't find anything, and I'm going nuts!
>>>>>>> 
>>>>>>> 
>>>>>>> Thanks,
>>>>>>> Ari
>>>>>>> 
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