Hi Kimberly,

Just recalibrate your battery by fully discharging it and that is to the point 
where the iPhone turns off because the battery totally runs out. Then charge it 
overnight and repeat once more, i.e. use it again and let it fully discharge. 
You can speed this up by doing some battery intensive task like streaming video 
or turning on a GPS app. After the second shut-off once again charge it up 
fully, then do what you normally do, i.e. run it down to 20% or so and charge 
it and see if this fixes your issue. There is no need to prevent yourself from 
getting phone calls by putting the phone into airplane mode to charge, I doubt 
it would do so much faster than if it is just sitting there with the screen 
locked. 


Regards,
Sieghard


-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Kimberly
Sent: Friday, December 25, 2015 12:11 PM
To: [email protected]
Subject: Battery usage and level indicator

Hi,

Ever since yesterday something weird is going on with my battery level 
indicator. When I plug in the phone, the indicator says charging but the 
percentage shown either increases very slowly or not at all. I'm not sure if 
there is a problem with my battery or the indicator.

I have done all the usual stuff like empty the app switcher, reboot the phone, 
reset network settings but nothing has corrected the issue. Previously my phone 
would charge really fast when placed in airplane mode, but now even airplane 
isn't doing the trick.

When I look under battery in settings, I see a standby time of 25 hours and a 
usage of 22 hours which seems pretty normal.

Can anyone shed some light on this issue? Anything I can do to try and fix the 
problem short of going to the Apple Store?

Thanks in advance for your thoughts.



Sent from Kimber's iPhone

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