Hi Casey, First of all, you must have set a passcode because you can't add a fingerprint without adding a passcode. There are situations when your fingerprint won't unlock the phone. For example, if you turn your phone off to reboot it or if you have to do a reset using the power and home buttons together, you have to unlock your phone with the passcode the first time after it reboots, only then you can use your fingerprint again. Also, if your phone doesn't unlock with the fingerprint a certain number of times you have to use the passcode.
Now, as for unlocking via touch Id, do you just put your finger on the home button or do you actually press the home button? Touch Id only works after you wake up the phone by pressing either the power or home button. Especially with the 6S and 6S Plus, recognition is literally lightning fast so with a bit of practice you can press the home button and unlock all at the same time. Just press the home button with your thumb or whatever finger you scanned. Press it just quickly, then release it, but leave your finger resting on the home button for just a moment, typically half a second is enough and this should then unlock your phone. Alternatively you can press the home button with another finger or press the power button, then once the phone is on the lock screen, put you rthumb on the home button but this time don't press it. Your phone should unlock. I hope you can get it unlocked because if you can't and you don't know your passcode you'll not be able to use your phone and you most likely will have to force it into recovery mode and reinstall iOS 9.2 and then set it up as a new phone. As for the case you have, does it cover the home button? I believe some cases can be used with Touch Id even though they cover the home button (Lifeproof I think has one), but typically I think Touch Id works better without anything covering the home button. But, as I said, one key thing is that you do have to wake up the phone first before Touch Id will unlock it. Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Casey Sent: Sunday, January 10, 2016 12:22 PM To: [email protected] Subject: setting up the touch ID to unlock my iphone Hi I have the iPhone 6S plus and I am trying to use my thumb print to unlock my phone. Well I go in to the touch ID settings and press my thumb where it says and then left my finger when it tells me to and do it again and again like it says. Then it says adjust my grip so I find the continue button the screen and press it. And use my thumb and left it again like it says until it tells me that my finger print is ready to use. Well okay so I hit the home button and then lock my phone. Once that is done I rest my thumb on the home button and nothing happens isn't the phone supposed to unlock? I don't have pass code in the phone do I have to have on in the phone for the touch ID to work? If not then how do I make the touch ID to work cause I am unsuccessful at this point. Or can you not set this with voice over running? I also have A case on the phone does this matter in any way? -- Casey -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
