Thank you so much, icloud is fine all ready checked it, same with facetime etc. so I will follow your instructions for the app store and see if that solves the problem. I’m sure it will let you know what happends. From: [email protected] [mailto:[email protected]] On Behalf Of Sieghard Weitzel Sent: January-10-16 3:07 PM To: [email protected] Subject: RE: apple id mix up please help? Hi Zoe, Here is how to do this without erasing everything: 1. Open the App Store 2. The “Features” tab at the bottom left should be selected, if it is not, double tap on it to select it. 3. Now touch the features tab again and then swipe left, you should be on “Terms and Conditions”, if not, touch again the Features tab and swipe left again, sometimes it takes a moment for the page to load. 4. Swipe left one more time and you should hear “Apple Id” followed by your Apple Id email address. Double tap on this button and you hear a tone and a few options pop up, you’ll find the following on the screen: Apple Id – this is at thr top Your Apple Id email address – this is o the second line or if you swipe right once View Apple Id button – this is the first button you can tap Sign Out I forget – this is if you forgot your password and want to reset it Cancel – to cancel out of that screen. 5. You want to tap on “Sign Out”. 6. You are now back to the main screen and where before when you swiped left once from Terms and Conditions you had your Apple Id, you now have a “sign In” button, double tap on it. 7. You will have two options: “Use existing Apple Id” and “Create New Apple Id”. Double tap on “Use existing Apple Id” since your husband has an Apple Id already. 8. On the next screen you have two edit fields, one to type in your husband’s Apple Id and then of course one for his Apple Id password. Enter these and tap on “OK” then he’ll be signed in with his Apple Id. If he is also signed in to iMessage and Facetime with your Apple Id you have to go to each of them in Settings > Messages and Settings > Facetime, double tap on the Apple Id, sign out and sign back in with his Apple Id. Potentially you also want to check in Settings > iCloud and make sure he is signed in there with his own Apple Id. Good luck, Sieghard [email protected] [mailto:[email protected]] On Behalf Of Zoe Fiogkos Sent: Sunday, January 10, 2016 11:50 AM To: [email protected] Subject: RE: apple id mix up please help? Hi joseph, nice to talk to you again, hope you had a great Christmas. on the phone it doesn’t allow me to erase My apple id and replace it with his when he wants to download something from the app store. From: [email protected] [mailto:[email protected]] On Behalf Of joseph hudson Sent: January-10-16 2:46 PM To: [email protected] Subject: Re: apple id mix up please help? Hello, what happens whenever you remove the Apple ID that is yours one that pops up, and replace it with his? Joseph Hudson Email [email protected] I device support Telephone 2543007667 Skype joseph.hudson89 facebook https://www.facebook.com/joseph.hudson.9404 Twitter https://twitter.com/josephhudson89 FaceTime/iMessage [email protected] On Jan 10, 2016, at 1:41 PM, Zoe Fiogkos <[email protected]> wrote: Hi guys I have an iPhone 6 plus. I use to use windows laptop to update and back up my iPhone. Now I use my mac to do all the stuff I need to do with my iPhone, but the problem is that my husband got a free iPhone 6 and before I set it up for him I backed up his old iPhone on the windows laptop without signing out of my apple id and now everytime he tries to download something from his app store it makes him use my apple id even though I’ve now logged out of my apple id on the laptop and his iphone. an apple id and any ideas how I can solve this. On the laptop I’ve signed in with his apple id but still having the same problems. Help please regards Zoe -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at <mailto:[email protected]> [email protected] The archives for this list can be searched at: <http://www.mail-archive.com/[email protected]/> http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to <mailto:[email protected]> [email protected]. To post to this group, send email to <mailto:[email protected]> [email protected]. 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