Hello Scott,
She's using a very ultra. She has tried opening and closing the app and also 
has tried the email app. She has shut down the phone and restarted. No changes.
Thanks


Sent from my iPhone

> On Apr 13, 2016, at 2:46 AM, Scott Dollar <dollar...@gmail.com> wrote:
> 
> Hi Amy,
> 
> What braille display the person is using?
> 
> You might want to try close the text message by using three finger up will 
> close itself.
> 
> Respectful,
> 
> Scott Dollar
> 
> 
> -----Original Message----- From: Amy Ruell
> Sent: Wednesday, April 13, 2016 1:38 AM
> To: viphone@googlegroups.com
> Subject: Unable to enter text using braille display on I phone six
> 
> Hello all,
> I have a customer who's situation I cannot reproduce. She is unable to enter 
> text using her braille display. The braille display is paired successfully 
> with the iPhone as the information on the screen is displayed properly. 
> However, when she goes into an Field to type, nothing happens when she enters 
> data. Any ideas? Thanks
> Amy Ruell
> 
> 
> Sent from my iPhone
> 
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