Well, I am not going to run out and replace all this expensive equipment 
because of this issue. Eventually, I would like to get a new TV, because the 
new ones are going to have to be accessible starting next year. So for now, 
although it is a pain in the butt, I will either have to turn something on in 
the background so that I can actually use voiceover. Or I will have to find 
some Bluetooth solution that I can turn off when I don't need voiceover. It 
really is absolutely unusable with the set up as it is now without one of these 
two things being in play.
Mary


Sent from my iPhone

> On May 9, 2016, at 10:32 AM, Sieghard Weitzel <[email protected]> wrote:
> 
> Hi Mary,
>  
> I think many Soundbars use the optical Toslink connection to receive sound 
> from the TV or a receiver. Anyhow, My Sony is I think 8 or so years old and 
> while it has 2 HDMI ports which data back to whatever version of HDMI was 
> going then, I use the optical out to connect my Sonos Playbar and I have no 
> issues with audio dropping out or Voiceover being choppy.
>  
> Regards,
> Sieghard
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Mary Otten
> Sent: Monday, May 09, 2016 8:23 AM
> To: [email protected]
> Subject: Re: Choppy voiceover with Apple TV
>  
> Hi Sieghard,
> I am not the best person to answer that question. I found about this arc by 
> googling HDMI pass-through, because somebody had said, actually I think more 
> than one somebody, that having HDMI pass-through would probably solve my 
> problem. Having never heard of HDM I passed through, I'm having no idea that 
> a sound bar might have an HDMI input, I learned some stuff. But precisely how 
> it all works, I still don't understand. It has to do with the audio somehow 
> getting back to the TV. And it has to do with making sure the full surround 
> signal gets out to the sound bar. But like I say, I really don't pretend to 
> understand it exactly. I do know that the old receiver we had did not have 
> this HDMI return, so we do have common links between the problem now and the 
> problem with the older TV. That is to say, no HDMI return in either case, and 
> relying on optical output in both cases. Different speaker set ups completely 
> as you might imagine, since the older set had surround, and this is just a 
> sound bar with the TV. So, it is just a guess, but it seems to fit my 
> circumstances. Sorry for the lousy answer.
> Mary
> 
> 
> Sent from my iPhone
> 
> On May 8, 2016, at 9:45 PM, Sieghard Weitzel <[email protected]> wrote:
> 
> Hi Mary,
>  
> What is this audio return channel supposed to do?
>  
> Regards,
> Sieghard
>  
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Mary Otten
> Sent: Sunday, May 8, 2016 5:35 PM
> To: [email protected]
> Subject: Re: Choppy voiceover with Apple TV
>  
> Well, my sound bar has no HDMI input. And it needs one to have it. Also, I 
> have read that if it is arc, on the HDMI it should say Ark on the TV as in 
> "HDMI arc" or something like that. We have three or four HDMI ports, and none 
> of them say that. So I therefore I conclude I don't have it. Even if the TV 
> had it, the sound bar not having it is a dealbreaker. Or so I understand.
> Mary
> 
> 
> Sent from my iPhone
> 
> On May 8, 2016, at 4:50 PM, Jenifer Barr <[email protected]> wrote:
> 
> Hi Mary. How did you find out your tv didn't have this arc audio? Just 
> curious. 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> 
> On May 8, 2016, at 12:38 PM, Mary Otten <[email protected]> wrote:
> 
> Well, having done some googling and some more reading, I suspect the problem 
> is that my sound bar and the TV as well are not equipped with something 
> called arc, audio return channel. Bad news.
> Mary
> 
> 
> Sent from my iPhone
> 
> On May 8, 2016, at 8:37 AM, Jenifer Barr <[email protected]> wrote:
> 
> Thanks Mary. I'll look for it. I'm hoping for an update for the tvos that 
> will fix it as I will have to wait until someone who has vision to look for 
> the setting. 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> 
> On May 8, 2016, at 10:47 AM, Mary Otten <[email protected]> wrote:
> 
> Hi Jennifer,
> I have no idea how you would find that energy saver, since we apparently 
> don't have one. Our TV is seven years old. It does have an Internet 
> connection. But it certainly isn't up to modern standards I'm sure.
> Mary
> 
> 
> Sent from my iPhone
> 
> On May 8, 2016, at 7:18 AM, Jenifer Barr <[email protected]> wrote:
> 
> Hi Mary.
> I'm using Boaz speakers. It's not surround sound... They're actually the 
> speakers I used with my computer and other systems. How would I find the 
> energy saver in the menus I wonder? How old is your tv? Asking because if you 
> don't have the energy saver, I may not either. (Smile) 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> 
> On May 7, 2016, at 10:00 PM, Mary Otten <[email protected]> wrote:
> 
> Hi Jennifer,
> I assume you are using a sound bar of some kind. What kind if you don't mind 
> my asking? Someone on another list of suggested that they had a similar 
> problem with a surround sound receiver that they were controlling from a 
> computer. On their computer, they were able to disablesome kind of energy 
> saving on their HDMI port to which the sound source was connected. That 
> solves the problem. I had my cited husband looked all through the menus on 
> our TV, and there does not seem to be anyway to disable any sort of energy 
> thing on anything on that TV. So I would like to hear what set ups people 
> have who are not experiencing this cut out thing.
> Mary
> 
> 
> Sent from my iPhone
> 
> On May 7, 2016, at 6:44 PM, Jenifer Barr <[email protected]> wrote:
> 
> Hi Mary.
> I am experiencing the same thing. I hope this is resolved soon! (Smile) 
> 
> Jenifer Barr
> Jenifer571 on dice world
> Sent from my iPhone
> 
> On May 7, 2016, at 5:24 PM, Mary Otten <[email protected]> wrote:
> 
> I have a new Apple TV four. When Apple TV is connected via HDMI to our TV set 
> and the audio goes to the TV speakers, which are awful, there is no problem 
> with voiceover. When the sound bar that we have is connected to the TV via 
> digital optical cable, and there is audio coming through it on a more or less 
> steady basis, such as when playing the TV show or something from Apple Music, 
> and you Errol around or use the remote and here voiceover, there is also no 
> problem. It does not cut out. When, however, there is no audio  except for 
> voiceover, there is a  cut out problem. You can use the remote or arrow 
> around with a Bluetooth keyboard, and the first several syllables or words 
> are missed. So there is some kind of delay happening somewhere apparently 
> within the sound bar, which causes the first few syllables of voiceover to be 
> missed when audio isn't already being played. I hope that made sense. I had 
> this problem before with a second generation TV and surround sound system, 
> where things were going through an AV receiver and the same problem happened. 
> What is it with this audio cut out thing? How are people getting around this? 
> My sound bar is klipsch, supposed to be a good one. We try this on a 
> different older TV, and the same thing happen. So it's not something with our 
> TV outputs. I would say it is the sound bar, except I had the same problem 
> before I'll be at with an older AppleTV.
> Mary
> 
> 
> Sent from my iPhone
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