Reggie, If you are running Jaws 12 iTunes should work just fine and I recommend you listen to Jonathan's 2 Freedom Scientific FS Casts which I think were from January and February 2012. It's hard for me to give any recommendations based on your statement "absolutely nothing was there that was supposed to be there". I bought my first iDevice, an iPod Touch Third Generation, in September of 2009. Jaws 13 came out in October 2011, Jaws 12 would have been October 2010 and Jaws 11 October 2009 which means that I was probably still on Jaws 10 for a months or 2 with the iPod. There were short periods of time when especially the iTunes Store part in iTunes wasn't working so good with Jaws, but this hasn't been an issue for quite some time and I actually quite like iTunes and think that once you take the time to learn a few basics it's pretty easy to navigate and use. I have been using Jaws since 1989 and never missed an update because in order for a company such as Freedom Scientific to improve Jaws and keep up with new Windows versions etc. it's important that they have some source of revenue and I consider it actually rather inexpensive to pay $200 every 2 years to maintain my Software Maintenance Agreement which entitles me to updates as they come out. I have Jaws Professional and I'm not sure if it's not even a bit cheaper to maintain the SMA for the basic Jaws which for most people is probably enough just as the Home Edition of Windows 7, for example, is sufficient for most people. Considering that most of us on this list spend $200 or more in 3 months to maintain our iPhone plans I should think to pay that amount every 2 years is very doable. Free screenreaders such as NVDA are fine and maybe do what they have to do for some people, but they won't do for others. I don't know if your Windows XP with Jaws is your main computer, but of course eventually you won't get around upgrading to Windows 7, we all still have to see what the game is with Windows 8, but at this point I certainly don't plan to upgrade. I amy do so on a machine at home just to keep on top of things, but the 6 computers at my business will stay on Windows 7 and I have a feeling that many companies will completely skip Windows 8 just as they stayed with XP, skipped Vista and then adopted Windows 7. All I can say is that you might want to revisit iTunes, I don't mind trying to help if you want, just write to me off-list if you would like to do that, but I don't see a reason why this shouldn't work for you. If you want to find out your Jaws version, just do a Jaws Key+J and then press the "a" for "About". You can do this from the desktop or from within any application and it will bring up the About box and read the version and you can use the Jaws cursor to review it.
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