Hi all just a quick update on the issues we are all having with iTunes please find below Apple response so far I will keep you all updated many thanks from christopher Huby
Begin forwarded message: From: Apple Accessibility <[email protected]> Date: 13 July 2016 at 15:27:19 BST To: [email protected] Subject: Re: Accessibility of iTunes; Follow-up: 644025044 Hello, Thank you for your email. We appreciate the feedback and will pass this on to the appropriate people for their consideration. Apple Accessibility For more information on Accessibility at Apple, please visit: http://www.apple.com/accessibility/ http://www.apple.com/support/accessibility/ > On July 12, 2016 at 18:27:15 PM GMT, [email protected] wrote: > > Hi I wonder if you could please help us as you can see from all the mail > below we are having a very big problems with iTunes please can you look into > this as soon as possible and if possible make sure we can use iTunes when the > next update becomes available if you wish to contact me please call me on > 00447562729946 regards christopher Huby > > On 11 Jul 2016, at 14:09, Robert Doc Wright <[email protected]> wrote: > > Can we include convincing them to make the app section like it was in iTunes > 11 where we had checkboxes to check or uncheck the apps we wanted. > *** > Something to think about, Since God has forgiven it, who are you to keep > picking it back up! > ----- Original Message ----- > From: "Christopher huby" <[email protected]> > To: <[email protected]> > Sent: Monday, July 11, 2016 3:40 AM > Subject: Re: Help with iTunes > > > hi everyone many thanks for all your help I'm glad it's not just me that > having this problem is everybody happy for me to forward the emails I've > received to Apple so that we can show them that everybody is having problems > if this is okay and if the moderators are happy with it please let me know > and I'll do my very best to make sure we get this straight through to Apple > direct > > On 11 Jul 2016, at 00:09, Cher Bosch <[email protected]> wrote: > > Richard is correct about the latest version- and in that version I cannot > read the albums in the list at all. Please call Apple and I will also. > > Cher > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Christopher huby > Sent: Saturday, July 9, 2016 2:39 PM > To: [email protected] > Subject: Re: Help with iTunes > > Hi it is the latest version of iTunes I think it is version 12.3 > > Regards > > Christopher huby > > On 9 Jul 2016, at 19:21, Richard Turner <[email protected]> wrote: > > What version of iTunes? > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Christopher huby > Sent: Saturday, July 9, 2016 10:55 AM > To: [email protected] > Subject: Help with iTunes > > Hi all please can some one tell me how I can select an album in iTunes so I > can convert it to MP3 format > > All I get when I am in the list of albums table is jaws saying blank or it > doesn't say anything at all > > Many thanks > > Regards > > Christopher huby > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > On 11 Jul 2016, at 10:57, 'Carol Pearson' via VIPhone > <[email protected]> wrote: > > Hi, yep, I'd be very happy! I haven't written on this recently but, to be > honest, I am seriously taking a look elsewhere because I'm sick of the > constant change in the app and the things that are difficult to visualise, > slow to move to and change every time there's a new version, not to mention > those things that just don't work after a new version comes out. It's not > good enough in my book and certainly spoils what I still consider to be the > very best device out there so far as accessability is concerned. > > > I am wondering if Apple's policy is that everyone who can't manage iTunes, or > doesn't want to bother with it, doesn't have to as they can use the Cloud and > download all the music from - well, guess where! <Smiles> > > > No, we already have lots of music and want to use it ... > > > Yes, we still have a Windows PC and the learning curve with a Mac was too > great for me so I gave it up ... > > > You're welcome to pass this on! > > > Carol P > > > > >> On 11/07/2016 10:40, Christopher huby wrote: >> hi everyone many thanks for all your help I'm glad it's not just me that >> having this problem is everybody happy for me to forward the emails I've >> received to Apple so that we can show them that everybody is having problems >> if this is okay and if the moderators are happy with it please let me know >> and I'll do my very best to make sure we get this straight through to Apple >> direct >> >> On 11 Jul 2016, at 00:09, Cher Bosch <[email protected]> wrote: >> >> Richard is correct about the latest version- and in that version I cannot >> read the albums in the list at all. Please call Apple and I will also. >> >> Cher >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On Behalf >> Of Christopher huby >> Sent: Saturday, July 9, 2016 2:39 PM >> To: [email protected] >> Subject: Re: Help with iTunes >> >> Hi it is the latest version of iTunes I think it is version 12.3 >> >> Regards >> >> Christopher huby >> >> On 9 Jul 2016, at 19:21, Richard Turner <[email protected]> wrote: >> >> What version of iTunes? >> >> >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] On Behalf >> Of Christopher huby >> Sent: Saturday, July 9, 2016 10:55 AM >> To: [email protected] >> Subject: Help with iTunes >> >> Hi all please can some one tell me how I can select an album in iTunes so I >> can convert it to MP3 format >> >> All I get when I am in the list of albums table is jaws saying blank or it >> doesn't say anything at all >> >> Many thanks >> >> Regards >> >> Christopher huby > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > On 11 Jul 2016, at 00:09, Cher Bosch <[email protected]> wrote: > > Richard is correct about the latest version- and in that version I cannot > read the albums in the list at all. Please call Apple and I will also. > > Cher > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Christopher huby > Sent: Saturday, July 9, 2016 2:39 PM > To: [email protected] > Subject: Re: Help with iTunes > > Hi it is the latest version of iTunes I think it is version 12.3 > > Regards > > Christopher huby > > On 9 Jul 2016, at 19:21, Richard Turner <[email protected]> wrote: > > What version of iTunes? > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Christopher huby > Sent: Saturday, July 9, 2016 10:55 AM > To: [email protected] > Subject: Help with iTunes > > Hi all please can some one tell me how I can select an album in iTunes so I > can convert it to MP3 format > > All I get when I am in the list of albums table is jaws saying blank or it > doesn't say anything at all > > Many thanks > > Regards > > Christopher huby > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > On 9 Jul 2016, at 19:55, Richard Turner <[email protected]> wrote: > > The latest is 12.4.3... > Most of it is not nearly as usable as it used to be. > > I'm not sure if searching for the particular album would get it into focus so > you could do what you want to do. Worth a try. > Then, contact both Freedom Scientific and Apple Accessibility about getting > iTunes back to being more accessible. > > Good luck, > Richard > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Christopher huby > Sent: Saturday, July 9, 2016 11:39 AM > To: [email protected] > Subject: Re: Help with iTunes > > Hi it is the latest version of iTunes I think it is version 12.3 > > Regards > > Christopher huby > > On 9 Jul 2016, at 19:21, Richard Turner <[email protected]> wrote: > > What version of iTunes? > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Christopher huby > Sent: Saturday, July 9, 2016 10:55 AM > To: [email protected] > Subject: Help with iTunes > > Hi all please can some one tell me how I can select an album in iTunes so I > can convert it to MP3 format > > All I get when I am in the list of albums table is jaws saying blank or it > doesn't say anything at all > > Many thanks > > Regards > > Christopher huby > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the V iPhone list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - > you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
