And when I called, the tech made it clear that since I'm using windows and a 
3rd party software (JFW), it is up to FS to keep up with all the things Apple 
breaks with each new release! Very irritating!
Cher


-----Original Message-----
From: 'Carol Pearson' via VIPhone [mailto:[email protected]] 
Sent: Monday, July 11, 2016 5:58 AM
To: [email protected]
Subject: Re: Help with iTunes

Hi, yep, I'd be very happy! I haven't written on this recently but, to be 
honest, I am seriously taking a look elsewhere because I'm sick of the constant 
change in the app and the things that are difficult to visualise, slow to move 
to and change every time there's a new version, not to mention those things 
that just don't work after a new version comes out. It's not good enough in my 
book and certainly spoils what I still consider to be the very best device out 
there so far as accessability is concerned.


I am wondering if Apple's policy is that everyone who can't manage iTunes, or 
doesn't want to bother with it, doesn't have to as they can use the Cloud and 
download all the music from - well, guess where! <Smiles>


No, we already have lots of music and want to use it ...


Yes, we still have a Windows PC and the learning curve with a Mac was too great 
for me so I gave it up ...


You're welcome to pass this on!


Carol P




On 11/07/2016 10:40, Christopher huby wrote:
> hi everyone many thanks for all your help I'm glad it's not just me that 
> having this problem is everybody happy for me to forward the emails I've 
> received to Apple so that we can show them that everybody is having problems 
> if this is okay and if the moderators are happy with it please let me know 
> and I'll do my very best to make sure we get this straight through to Apple 
> direct
>
> On 11 Jul 2016, at 00:09, Cher Bosch <[email protected]> wrote:
>
> Richard is correct about the latest version- and in that version I cannot 
> read the albums in the list at all. Please call Apple and I will also.
>
> Cher
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Christopher huby
> Sent: Saturday, July 9, 2016 2:39 PM
> To: [email protected]
> Subject: Re: Help with iTunes
>
> Hi it is the latest version of iTunes I think it is version 12.3
>
> Regards
>
> Christopher huby
>
> On 9 Jul 2016, at 19:21, Richard Turner <[email protected]> wrote:
>
> What version of iTunes?
>
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On Behalf Of 
> Christopher huby
> Sent: Saturday, July 9, 2016 10:55 AM
> To: [email protected]
> Subject: Help with iTunes
>
> Hi all please can some one tell me how I can select an album in iTunes so I 
> can convert it to MP3 format
>
> All I get when I am in the list of albums table is jaws saying blank or it 
> doesn't say anything at all
>
> Many thanks
>
> Regards
>
> Christopher huby
>

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