Hello, I have experienced this same problem in WW. I have reported in
three emails but they don't seem to take it serious.

On 7/28/16, Lynda Ingraham <[email protected]> wrote:
> Hi Everyone,
>
>
>
> I had to reset my phone and install all my apps again. When I try to search
> for food in the ww mobile app, every food is given a 0 point value. Are
> others having this problem? Is Weight Watcher's aware of the problem? Any
> info on when it might be fixed? My calls to customer service have been less
> than impressive.
>
>
>
> I am thinking about cancelling my membership. What apps are others using to
> track food and activity? Last, which apps will import data from the Apple
> Health app?
>
>
>
> Thank you,
>
>
>
> Lynda
>
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