Hi Jen,
Sorry! I got behind with my mail for a while there!!
Below is a link to the trouble-shooting instructions for getting your
BotVac Connected with your phone over the wifi.
Also, they do have both online chat support or a number to wring for direct
help. The first question has to be, are you sure your Router is working on the
lower 240 setting? I may not be quite accurate there, but it can't work on the
500 setting. I seem to remember getting in a bit of a mess with mine, first
time setting it up, and I had to do the wifi reset by pressing the front right
corner of the straight edged bumper while holding down the right button for a
few seconds. I think this is described on the below linked webpage. Once reset,
I had to get sighted help to set up the wifi on the Bot again. I remember that
until I did this, I could get it to be a temporary access point for me. I think
I used this page to trouble-shoot, so, good luck!!
Please keep me posted,
Sandy.
https://www.neatorobotics.com/support/articles/wi-fi-troubleshooting-steps-to-take-if-you-are-having-trouble-connecting-your-neato-botvac-connected-robot/
sent from the dark side of the moon
--
The following information is important for all members of the V iPhone list.
If you have any questions or concerns about the running of this list, or if you
feel that a member's post is inappropriate, please contact the owners or
moderators directly rather than posting on the list itself.
Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you
can reach Cara at [email protected]
The archives for this list can be searched at:
http://www.mail-archive.com/[email protected]/
---
You received this message because you are subscribed to the Google Groups
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email
to [email protected].
To post to this group, send email to [email protected].
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
