I’m no expert on gmail and maybe others can help, but one thing I can tell you 
is that your iCloud storage and backing up to iCloud has nothing to do with 
your gmail account. Your gmail email is stored on Google’s gmail servers and 
will not be backed up to iCloud. You should log in to gmail using a web browser 
and check to see if your folders which in gmail is not actually the correct 
term, they are just labels which appear as folders, are still there. You may 
simply not see these emails you are talking about because only a certain number 
of email is synced to your iPhone or iPad.
If this works the same with gmail accounts, you can go to Settings > Mail 
Contacts Calendars, double tap on your gmail account and take a look to see if 
there is a button that says “Mmail days to ssync”. This may be set to something 
like Unlimited, 1 day, 3 days, 1 week, 2 weeks or 1 month. I have this setting 
for my Outlook account and it basically tells the Mail app to only sync mail 
from whatever time frame is set. If you have it sett o 1 week then older mail 
will not be synced any more, you can set this to “Unlimited” if you want to 
sync all your  mail.

I do, by the way, doubt her internet provider would wipe her iPad, that would 
be very bad and illegal.

Good luck,
Sieghard

From: [email protected] [mailto:[email protected]] On Behalf Of 
Regina Alvarado
Sent: Tuesday, August 9, 2016 7:32 AM
To: Viphone <[email protected]>
Subject: HELP!!! Syncing, how, why and when?

I need a quick course on syncing. Let me see if I can make this as succint as 
possible.

A friend has an iPhone and an iPad. On the iPad she saved emails and audio 
memos for a number of things. At first when she added anything to her iPad it 
would immediately show in her phone or visa versa. In iCloud what she wants to 
sync are selected on each device. Two days ago she suddenly lost email in 
folders from gmail and yahoo but only some, not all she had saved. She also 
lost audio memos on iPad but not phone. How does she sync phone with iPad so 
they are on both devices? She thinks her internet provider wiped her iPad while 
she was in hospital. I think it has something to do with syncing, but I don't 
understand syncing or how or when to sync, and she thinks I am expert with 
mobile devices, which definitely I am not. HELP!!!!! For my information and to 
help a friend relax, can someone give me a crash course quickly? Oh, I also had 
a folder to save a few emails. I lost them completely about 6 weeks ago from a 
gmail folder I made. They are just gone, however. My friend is paying for 
increased memory on iCloud. I know she has plenty of memory there. I only have 
the 5 gigs they give but have 64 gigs on the phone. My head is spinning! 
(smiley) Thanks a bunch for rescuing me!

reggie & Lex
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