Hi Denice, 

I too have had the same issue as you with 9.3. I updated to iOS 10 and still 
had the same issue, so I deleted and re-did my fingerprint again. Its a bit too 
early to really tell, but so far so good. It has worked for the last 3 times 
for me. 

If it still works tomorrow, I will be rapped! :) 

Cheers, 
Brett. 
 

Cheers Brett. 


> On 14 Sep. 2016, at 2:48 pm, Laury-Johnson, Shawnese (LARA) 
> <[email protected]> wrote:
> 
> I was having the same problem. I shut down the phone a couple of times and I 
> to deleted the fingerprint and did it again. I noticed that I had to hold my 
> finger there for a little longer and then the phone would unlock.
> 
> Sent from my iPhone
> 
> On Sep 14, 2016, at 12:24 AM, denise colley <[email protected]> wrote:
> 
>> I have a question.  I have recently been having difficulty with my phone 
>> recognizing my fingerprint for my passcode when I unlock my phone.  I even 
>> went in today and deleted my fingerprint and redid it.  It didn’t really 
>> start happening  until I upgraded to IOS 9.3.5.
>>  
>> Any sugtgestions?
>>  
>> Denise
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