I also had the Siri problem described below by Christine, or at
least one similar. I thought perhaps updating to iOS 10 might
solve the issue, but the problem still persisted. Although, in
my case, when I ask Siri to text someone in my contacts, she
wanted to show me all the various contact options I had for that
person, rather than just sending the text as before. Then, if I
said text someone, gave their name and then said just the word
mobile and then stated the message contents, that is when Siri
appeared to send the text, but I would then get the sorry message
described below. However, if I asked her to text someone by
saying text and then just the phone number and the message
contents, then the text would go through without a problem. I
tried this on both my iPhone 6S and 6S plus. Note that I had a
problem with Siri a few months back, as she then often seemed to
repeat my text messages back with a different accent but still
did send them, and that finally just cleared up on its own.
Then, today, I decided to play around a bit more, starting with
my iPhone 6s plus. I first reset network settings, but that
didn't help. I then went into the iCloud settings on the phone
and turned off contacts, choosing the option to erase the
contacts on my phone. I then turned contacts back on in iCloud
settings on the phone and was told the contacts on the phone
would be merged with those in iCloud. I then turned off both
Siri and dictation on the phone, did the restart of the phone by
holding down the home and power button for the fifteen seconds or
so, then restarted the phone as it didn't start on its own, and
then turned Siri and dictation on the phone back on. And,
thankfully, Siri once again worked as expected.
I then got my 6s and went into the iCloud settings and turned off
contacts, and once again opted to have them deleted from the
phone. I then turned contacts back on and was told the phone
contacts would be merged with the iCloud contacts. Then, just
for the fun of it, before turning off Siri on the 6S, I tried
sending a text message and it went through without a problem.
Now, I'm not sure whether I just lucked into things, or whether
having my iPhone 6S and 6S plus having the same name caused the
problem to start with, but I'm sure happy to have Siri back
working correctly again.
Before I give, as copied from the archives since I didn't save
the original one, Christine's original message, I'm first going
to post a link regarding a similar issue from the ATT forums,
just to show that we weren't the only ones having Siri problems,
although I haven't as of yet seen a resolution from that post:
https://forums.att.com/t5/Apple/Siri-quot-Sorry-your-message-was-
not-understood-Please-try-again/td-p/4913404
I have always been able to use Siri to send messages, fully
dictating the recipient's name and the message. Suddenly, there
is this bizarre
issue: if I dictate both the name and the message, it is written
and repeated
back correctly, but when it is sent, it comes back to me with a
message
apologizing, but the message was not understood. Clearly, since
it was both
repeated and written correctly, it ininwasinin understood. If I
write the recipient's
name in the To fieldeaininorinin if I dictate their phone number,
it works as it is
supposed to work. ininAnd, when it does work in that instance,
the number is
associated with the correct recipient, so there is no disconnect
between
recipients and numbers in my contacts.
I have tried:
1. Powering off the phone;
2. Rebooting the phone;
3. Restoring the phone;
4. Syncing the phone;
5. Syncing after rebooting both the phone and my MacBook.
I have called Apple twice. Nothing is correcting this problem.
Since I
frequently dictate messages because of severe tendinitis in my
dominant hand,
this is actually a rather frustrating issue for me.
Any ideas? Has anyone else experienced this? I am using an iPhone
6 with the
latest iOS update.
Christine
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