Hi Paul,

Thank you for trying to help me. I appreciate it.


However, that didn't work.

Also, I discovered that one of the messages is not in a thread. It might have 
been at one point, and I deleted the rest of the messages earlier.


Anymore thoughts, or suggestions would be much appreciated.


Thank you,


Terri

On 9/15/2016 5:52 AM, Paul Hunt wrote:
Hello Terri. I suspect that you might have the complete threading turned on. If 
you turn this setting off they should go away. You'll find it in the mail 
settings in the threading section.

On Sep 15, 2016, at 5:42 AM, Terri Stimmel 
<icecreamlove...@outlook.com<mailto:icecreamlove...@outlook.com>> wrote:

Hello everyone,


I have an odd problem that has occurred within  mail. I am not sure why
this happened, as it hasn't ever happened before. But I am hoping
someone can tell me how to fix the issue.


I use both my laptop, and my Iphone to check my mail. Usually if I
delete stuff from the laptop, it goes away on the Iphone. Usually the
same thing happens, if I delete stuff from the Iphone.


However, just about an hour ago, or so, I was going through the mail on
my laptop. I deleted about 3, or 4 messages I didn't want.


Well about a half an hour later, I looked at the email on my phone, and
I saw that those messages were still there. I thought that was odd, but
didn't think much of it. I have attempted to delete them a few times
now. But I always get the same message, the messages can not be deleted
and moved to trash.


Has anyone else had this problem?

If so, what can I do about it?

I hope I can do something, because I certainly don't want these messages
hanging around.


Any help, or suggestions will be much appreciated.


Thank you,


Terri

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