Hi!

I installed Outlook today and I like the interface and mail handling.

Whati I don't like is inability to browse contacts from native app or iCloud, there's some accessibility itches in Calendar part and all in all, the lack of support for Apple services. I can't deal with an app which basically supports e-mail, calendar and cloud storage but not supporting iOS contacts, calendar and iCloud. It would be more than nice to be able to sync Outlook calendar with iCloud or be able to browse addresses from the arranged iOS address book rather than Gmail Contacts on the web. If I understand correctly, I'm not even able to add, remove or edit contacts in Outlook app.


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Gordan Radić

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18.9.2016. u 17:21, Devin Prater je napisao/la:
I'd like to know how to navigate threads with outlook.

Devin Pratersent from Gmail.

On Sat, Sep 17, 2016 at 9:09 PM, Cristóbal <crismuno...@gmail.com> wrote:

Glad to hear the editing VoiceOver issue has been  fixed. I may give it another spin with my business accounts again.

Can I ask though  if the issue in the calendar tab was also addressed?

I recall that VO was way too chatty by announcing the date ahead of each appointment in a day. This became quite annoying since you could already flick to each date via heading. Hearing  the date every single time for  every single appointment was just too much info.

Thanks,

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Sieghard Weitzel
Sent: Saturday, September 17, 2016 3:56 PM
To: viphone@googlegroups.com
Subject: An update on Outlook for iOS

 

Hi,

 

OK, I finally got a useful answer from a higher level of support. I reported a few times that I couldn't set up my personal Outlook.com email account in the Outlook mobile app for iOS because it kept telling me my email address or password were wrong. I have 2-step verification turned on for this account and was under the impression I had to use a so-called app specific password which you get by logging onto to your Microsoft account and you generate these app specific passwords in the security settings area. I should add that with the native iOS Mail app you do have to use one of these. Anyhow, this second level support person told me that Outlook fully supports 2-step authentication and all I had to do is use my email address, the normal password for my account and at that point the app asked me for the 6-digit security code generated by my authenticator app. I use the app Authy for this so I left the Outlook account setup screen, opened up Authy, checked which passcode it gave me (they always are valid for a period of 30 seconds before they expire and a new code is given) and I then went back to Outlook and typed it in. After that all was well, my Outlook.com email now works as does my business email which is an exchange account via Office 365 for business.

 

There is definitely also no longer any problem with typing text into the message body of an email and being able to review it. I would say at this point Outlook seems fully accessible.

 

Threads are handled differently in Outlook, it's a bit hard to explain and I don't have the time right now to do so, but it's all accessible.

 

One nice feature is that if you tap on the files tab you get a list of all available email attachments and of course you have access to your OneDrive folder and, if you set it up, you can also connect your Dropbox, Google Drive and other storage accounts.

 

One thing I have not figured out yet, if it is in fact possible is whether you can add/edit contacts. There is the "People" tab which shows me all the contacts from my business and personal email accounts, but I can't seem to find any place where I can edit them or add or delete contacts.

 

All  in all Outlook is a good app and very accessible, it has more functionality in some ways but I find it also requires a few more steps and taps to accomplish certain things. One thing I really like with the native mail app is how I can customize which mailboxes I see right away, in Outlook you can get to your Inbox easily, there is an All Mail option you can turn on which then shows you all your mail from any accounts you set up in a unified Inbox, but as far as I can tell you don't have the option for an Unread mailbox or to stick a particular folder right on your list of mailboxes. I am, for example, subscribed to the Woodworking for the Blind mailing list and I set up a filter so all messages that come from that list go into a mailbox I set up for this. In the native Mail app I can put this mailbox right underneath my Inbox even though it's hidden 3 levels down in my mail folders.

 

I am currently using the native Mail app for my personal Outlook.com email address and I have both my business email and personal email set up in Outlook, so basically I am duplicating the personal email address. I'll use it for a while side by side, but as much as I like Outlook for certain features, I still like the iOS Mail app for it's simplicity and as far as I am concerned I actually like this new thread/conversation feature where you use the Messages rotor option to flick through a conversation.

 

Anybody who thinks they would like to try Outlook should do so, the nice thing is that you can set it up and still continue the native mail app and you can then compare and decide for yourself if it's for you or not. But as I said, it's definitely fully accessible and a valid alternative at this point. One other thing I must say for this particular support team is that the response time if you send a support request via the Help and Feedback option in Settings is nothing less than astonishing. I usually have received replies within hours and sometimes minutes after sending in a question or replied to an existing support issue. It's like a chat thing where you see your initial request and all their responses and your responses, very nice.

 

 

Best regards,

Sieghard

 

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