I have an 888 number for Amazon customer service which does work. As it turns 
out in order to access her order and this person is New Zealand so I don't know 
if those numbers you provided will work… I need the billing address not of her 
New Zealand bottom of this other place in Portland Oregon which either was the 
seller or the person Amazon sent it to. It's a little overly complicated. 
Anyway it does sound like they might be willing to take it back even though 
this was purchased months ago at this point. Now all I need for them to 
determine whether they will take it back is the address in Portland Oregon. It 
is on a piece of paper right here under my handbag cayenne FB reader didn't 
seem to scan it well enough for me to get the complete address so off to the 
neighbors I go. What is a order number good for if not to access the person's 
account and the item in question?

Deidre


> On Oct 19, 2016, at 10:16 AM, Les Kriegler <[email protected]> wrote:
> 
> Richard, the second number you provided is the one that works. As a matter 
> fact, I called that one yesterday and spoke with a representative concerning 
> an order I placed.
> 
> Sent from my iPhone
> 
>> On Oct 19, 2016, at 9:46 AM, Richard Turner <[email protected]> 
>> wrote:
>> 
>> 
>> Your friend should call Amazon. I have two numbers for some reason, try: 
>> (800) 201-7575
>> Or 
>>  (866) 216-1072
>> 
>> “By doing what you love, you inspire and awaken the hearts of others."
>> - Satsuki Shibuya
>> 
>> 
>> (Sent from my iPod 6)
>> 
>> On Oct 19, 2016, at 5:55 AM, Deidre Muccio <[email protected]> wrote:
>> 
>>> 
>>> 
>>> Deidre
>>> 
>>> 
>>> Begin forwarded message:
>>> 
>>>> From: "deidre muccio" <[email protected]>
>>>> Date: October 19, 2016 at 8:51:40 AM EDT
>>>> To: "'Deidre Muccio'" <[email protected]>
>>>> Subject: sending lithium batteries
>>>> Reply-To: <[email protected]>
>>>> Hey all,
>>>> A friend in NZ ordered the item I will paste below. She bought this to
>>>> charge her phone while away from home and wanting to access data on her
>>>> phone on the spot. Plus this power bank appears to have a talking chip in
>>>> it. 
>>>>    Problem is it is not feasible to ship it by air and via UPS the
>>>> charge would be triple what she paid for the thing. What am I supposed to 
>>>> do
>>>> with this thing. She was told by someone she thought knew how this would
>>>> work, to have Amazon ship it to yet another place that begins with a Y and
>>>> something I've never heard of before. They too could not ship it so she is
>>>> still out one power bank and $44. No one has looked at the box to check
>>>> shipping method or price so I don't know yet who paid for that and how it
>>>> made it here.
>>>>    In the new 2016 definitions for transport of lithiam batteries it
>>>> says that batteries inside equipment have different regulations. What does
>>>> that even mean? The regulations themselves are dizzying.
>>>>    It seems if the buyer is to recoup her $44 I will need to find
>>>> someone locally to come pick it up! Any ideas? 
>>>> 
>>>>   Product Main 
>>>> Manufacturer: myCharge 
>>>> Manufacturer reference: RFAM-0229 
>>>> Product Dimensions: 2.5 inches x 1.1 inches x 4.5 inches; 9.3 ounces
>>>> Shipping Weight: 10.4 ounces
>>>> ASIN: B00CGY4KHM 
>>>> Amazon.com Sales Rank: 5,227
>>>> 
>>>> Technical Details
>>>> Rechargeable 6000 mAh battery
>>>> Extra 27 hours of talk time
>>>> Built-in Lightning & Micro-USB connectors
>>>> Built-in USB port charges 3 devices at once
>>>> Ultra-fast wall recharging
>>>> Fashionable
>>>> Protective
>>>> My charge
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