As Sieghard said, make sure you gave permission to the app to access the camera. If you don’t recall doing that, go to Settings and find each app in the list and check that they are allowed to use the camera. If they are and they still don’t work, then rebooting is for sure the step to try. If none of that works, delete the app and reinstall it. I’ve never had both apps not giving me results at the same time. One or the other always works. I’d do the power plus home button held for about 7 or 8 seconds then released as the rebooting method of choice.
Good luck, Richard . From: [email protected] [mailto:[email protected]] On Behalf Of Evan Reese Sent: Thursday, October 27, 2016 8:34 PM To: [email protected] Subject: Re: Strange Problems Getting the NantMobile Money Reader Well, thanks to your suggestion, I changed the search to iPhone Only, and I was able to download both apps. But unfortunately neither of them works. I waved a dollar bill in front of my camera repeatedly while each app was running and it said nothing. I know the camera works because I opened TapTapSee immediately after trying Eyenote and the NantMobile Reader, and the camera works fine. I guess I’ll have to wait for these apps to be updated before I can identify any money with them. Evan From: Richard Turner<mailto:[email protected]> Sent: Thursday, October 27, 2016 4:14 PM To: [email protected]<mailto:[email protected]> Subject: RE: Strange Problems Getting the NantMobile Money Reader Are you changing the search from iPad apps to iPhone apps? I don’t think it comes up as an iPad app. HTH, Richard From: [email protected] [mailto:[email protected]] On Behalf Of Evan Reese Sent: Thursday, October 27, 2016 11:40 AM To: [email protected] Subject: Strange Problems Getting the NantMobile Money Reader I’m having some very strange issues getting the NantMobile Money Reader. I have an iPad Mini 4, and I downloaded the app with iTunes last night, but it won't transfer to my iPad. I downloaded the Google Search app the night before last, (thanks to Jonathan for showing that it works better than Siri on one of his recent Explosions), and it transfered just fine using iTunes. And, this morning, I bought the Hourly News app for $1 with iTunes, and it also transfered just fine. So I'm a bit mystified. I've been able to install apps using iTunes prior to and after the NantMobile Money Reader, but not that one. Is there a way to make iTunes forget that I downloaded the app so I can try it again? Right now the download button is disabled. I've connected my iPad to my laptop several times, and every time, iTunes says that it's synchronizing, and makes that sound when it's done, but the app doesn't appear. But that’s not the end of it. Things get stranger. I tried to find the app with my iPad directly, thinking that if iTunes won't transfer it, I could install it that way. I've done it with the BARD app and the free version of the Tunein app with no problems. I can't find it. I did a search on the app store with no results. I tried the name exactly as it appears, entering carefully and checking it several times, NantMobile Money Reader, and when that didn't yield any results, I tried just Mobile Money Reader with some results, but not the money reader. I am now more mystified than ever. Anyone got any suggestions? Thanks very much. Evan -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the V iPhone list. 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