This happened to me the other night, but after a few tries, the update took
place. I think the problem might be on their end.
Andy
-----Original Message-----
From: Shai
Sent: Sunday, October 30, 2016 5:39 PM
To: viphone@googlegroups.com
Subject: Re: Problems updating iPhone 6 over the air to ios 10.1
Hello Jan,
It sounds to me like you have done all that you could do to try to get
the phone updated. Just to confirm, does your phone state that it is
connected to WiFI in the status bar at the top of the screen after
resetting network settings? Are you able to launch and browse the
Internet with Safari? You might want to try disabling cellular data
and seeing if you could do the update this way. That way you are sure
that WiFi is connected. You can turn off cellular data in
settings/cellular.
If you still receive the same message, you will have to reset the
phone as new again to get it to update to iOS10.1.
On 10/30/16, Jan Kleinhans <jhkleinh...@telkomsa.net> wrote:
Hi all
Because of some problems with my computer which is not relevant here, I
tried updating my iPhone 6 to ios 10.1 over the air, but this seems to be
a
problem. I get to the point where it starts downloading the update, then
after about 5 minutes the message appears: "error downloading update" and
I
then can close it or retry. Now, I have tried numerous times, same thing
happening. I have restarted the phone by switching it off, rebooting with
the multiple presses of the power button, I've reset the network settings,
no apps in the app switcher, but the same thing happens all the time. It
is
a 64 gb phone, lots of memory free, so that also is not the problem. I
have
used the same wi-fi network to update my wife's iPhone 5S, and there were
no
problems whatsoever. What might be the problem here? When I got this
phone, it was just after the release of Ios 10. I then did a clean
install,
redownloaded the apps I needed from the app store, not using an old
backup.
So, short from setting it up as a new phone again, would there be
something
else that I could try? It is also connected to power when I attempt this,
so all those bases are covered. Any help would be greatly appreciated.
Jan Kleinhans
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